Videoconferencing platform Zoom is continuing to roll out security upgrades, the most recent being new data routing options that give paid customers the ability to customer their data center settings.
This new feature began April 18 and allows users with paid subscriptions to customer which data center regions their account can use for its real-time meeting traffic.
With respect to data in transit, Zoom admins and account owners can opt in or our of specific data center regions. Default regions will be locked because that’s where the account is provisioned.
This is designed to give Zoomn users more control over their data and their interaction with the company’s global network, Chief Technology Officer Brendan Ittelson wrote in a company blog.
Free users will be locked to data centers within their default region, which is primarily the U.S. Data of free users outside of China will never be routed through China, Ittelson wrote.
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Ittelson laid out additional details for free users and its data center regions:
Zoom provides services out of our own Zoom-managed colocation centers, as well as a robust public cloud architecture. The regional selection will be honored regardless of which underlying resource is leveraged for the meeting.
Zoom Conference Room Connectors (CRCs) in disabled regions will not be allowed to connect to meetings or webinars.
Regional dial-in numbers for meetings are disabled when a region is disabled.
Currently, our data centers are grouped into these regions: the United States, Canada, Europe, India, Australia, China, Latin America, and Japan/Hong Kong.
Free users will be locked to data centers within their default region where their account is provisioned. For the majority of our free users, this is the United States. Data of free users outside of China will never be routed through China.
For users based in China, if your account admin has not opted into the China data center by April 25, your account will not be able to connect to our mainland China data center for data transit.
As a reminder, meeting servers in China have always been geofenced with the goal of ensuring that meeting data of users outside of China, stays outside of China. On April 3, we removed all of our HTTPS tunneling servers in China to prevent any inadvertent connection through China.
The new capabilities come as the company is working to shore up its security and transparency after the platform faced criticism over its security flaws and data-sharing. Zoom has frozen non-security features as it works to regain public trust after several organizations have banned the use of the videoconferencing platform.
Other recently announced security upgrades include:
- Cloud recording password guidelines that allow administrators to define meeting and webinar cloud recording password gudielines
- A new self-serve web feature that allows admins to securely share contacts across multiple accounts
- Voicemail PIN that gives Zoom Phone admins the ability to require a longer PIN to access voicemail
- New call recording access features that let Phone account users enable or disable the ability to access, download or delete automatic call recordings
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