In a bid to help organizations support its hybrid work environment, NETSCOUT has released nGeniusEDGE Server, a pre-configured solution designed to provide easy deployment and the ability to address IT visibility gaps for remote workers.
According to the company, nGeniusEdge Server is a plug-and-play solution that gives organizations the visibility and insights they need to ensure a high-quality end user experience for their hybrid workers, offering a faster way to identify and resolve performance issues.
The solution is designed to warn IT teams of problems to be addressed before it disrupt business, the company says in a press release.
According to a NETSCOUT study, more than 42% of businesses will support a hybrid workforce after the pandemic is over, and IT teams need visibility into employees using VPN, VDI, UCaaS, SaaS and other voice and business applications from remote locations to ensure business continuity.
Read Next: UCC Platforms Are Leading To An Increase In Helpdesk Tickets
nGeniusEDGE Server is designed to do that by monitoring the end user experience through business transaction testing for continuous performance insights into applications heavily relied upon by remote workers, including tools like Webex, Zoom and Microsoft 365 apps.
NETSCOUT says nGeniusEDGE Server comes pre-configured with its other monitoring software, nGeniusPULSE and nGeniusONE. Software or hardware nPoints are sold separately.
“Massive shifts to remote work over the past two years exposed application and network performance issues leaving IT teams challenged to satisfy the needs of their employees and address business vulnerabilities,” stated Michael Szabados, chief operating officer, NETSCOUT.
“nGeniusEDGE Server offers the ability to quickly discover why issues are occurring and pinpoint where they are happening. For customers who haven’t worked with NETSCOUT in the past, it opens the door to harnessing the power of NETSCOUT’s patented ASI technology in support of remote workers in a practical and affordable solution.”
Leave a Reply