• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • COVID-19 Update
  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Subscribe
  • Project of the Week
  • About Us
    SEARCH
Audio, IT Infrastructure, News

LG, Amazon Partner on Alexa For Hospitality Integration with Hotel Displays

The integration will allow hotels to offer guests a custom Alexa solution through LG’s far field microphone array accessory.

July 6, 2022 Zachary Comeau Leave a Comment

LG Alexa for Hospitality
Photo/LG

LG and Amazon have partnered to develop the first integration of Alexa for Hospitality with the display manufacturer’s line of hotel TVs using its webOS smart TV platform.

Announced during hospitality technology trade show HITEC 2022, the integration will allow hotels to upgrade new and existing LG hotel TVs running webOS 6.0 or 5.0 to offer guests a custom Alexa solution through LG’s far field microphone array accessory.

According to LG, the new microphone will enable hotel operators to offer a natural language interface for TV and music navigation, enabling guests to connect with specific hospitality functions such as ordering room service, pulling up a customized weather report, integrating with in-room devices for smart lighting and motorized window shades and climate controls.

The companies say the new integration was developed with guest privacy and security in mind, as properties won’t have access to voice recordings, and information about the speaker’s identity is not shared with Amazon.

The far field microphone is compatible with LG TV networks using Pro:Centric Direct software, which makes the TV become a control hub for compatible wireless smart devices without the need for a standalone control system.

For communication with guests, the solution gives hotel staff another way to communicate important information while keeping costs low across device installations. Customers will get a streamlined experience across devices in their room, and staff can use the solution to develop custom announcements leveraging both on-screen and audio communication for event announcements, check-out reminders and more.

The microphone array accessory is powered through a TV’s USB port and mounts to the top of the set. LG says its far field microphone array can respond to requests once it is activated by guests upon arrival using the Alexa wake word. Guests can also use a mute button to turn off voice control and use a standard remote.

Tagged With: Alexa, Amazon, LG

Related Content:

  • Video Production, Enterprise IT Modernizing Video Applications in Enterprise Environments
  • Zero Trust, ZTNA, Syxsense Syxsense Unveils New Module for Zero Trust Compliance
  • Insider Risk, cyber risk, insurance, cybersecurity GlobalData GlobalData: Cybersecurity Revenue in Insurance Set to Grow…
  • This Week in IT, IT News This Week in IT: Google Meet, Cisco Attack,…

Free downloadable guide you may like:

  • Shadow ITBlueprint Series: How to Reduce Shadow IT

    The distributed work model gives employees the flexibility they demand, but it can lead to shadow IT and introduce unnecessary security risk. Research finds that this distributed work environment is leading to IT management blind spots and shadow IT.

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Get the FREE Tech Decisions eNewsletter

Sign up Today!

Latest Downloads

Shadow IT
Blueprint Series: How to Reduce Shadow IT

The distributed work model gives employees the flexibility they demand, but it can lead to shadow IT and introduce unnecessary security risk. Resea...

Hybrid Work webinar
Featured Webcast: Collaboration 2.0 — Where Are We Now?

In this webinar, subject matter experts discuss the transformation of the workplace, the rise of hybrid workers, the importance of open connectivit...

guide to end user training cover
Pro Tips for Conducting End User Training

Effective trainings are the glue that can make the difference following a new technology implementation that your team has spent so much time, effo...

View All Downloads

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!
Sharp Microsoft Collaboration HQ Logo

Learn More About the
Windows Collaboration Display

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial IntegratorSecurity Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Subscribe to the Newsletter
  • Contact Us
  • Media Solutions & Advertising
  • Comment Guidelines
  • RSS Feeds
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!
Emerald Logo
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSTERMS OF USEPRIVACY POLICY

© 2022 Emerald X, LLC. All rights reserved.