“Validate their ideas,” Moreau says. “Then talk about the reality of it, recap expectations. [Address everything] without diminishing the enthusiasm of a fanatic.”
.
The Curmudgeon
Stephens and Moreau say the curmudgeon instructor is the “colleague who is virtually against everything.”
The curmudgeon doesn’t like change, especially when that change has to do with technology.
The curmudgeon also likes to pass the blame for a new technology malfunction; “it’s the system, not the user.”
Stephens says the curmudgeon wants to be included in technology updates, but doesn’t want to put in the effort to implement those updates.
“[They’ll make up excuses], “I didn’t get training,” “the wireless is distracting,” “I want this shut off because my students aren’t paying attention,”” she says.
Stephens also says some curmudgeons take their resistance to another level, and accuse IT members of taking away their academic freedom by making them use new technology.
How to Work With the Curmudgeon
Stephens says the key to a better relationship with the curmudgeon is by having consistent communication with them, especially through a communication method of their choice.
She says the communication should be geared towards clearing up confusion and hostility, and making the curmudgeon understand he or she can use technology to teach however they want.
That way, they can “make sure students have a good experience,” she says.
Stephens also says IT member should keep the fanatics close, and the curmudgeons closer.
“They provide balance about ease of use and interface design,” she says. “Our challenge is how to embrace them and bring them into that discussion.”
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our digital newsletters!
Leave a Reply