During the second half of the session, Berndt, Regional Manager of Education Market Development for Crestron, covered how colleges can use information provided by solutions like FlexSpace, and measure how it scales.
He said that the days of traditional AV – identifying a tech problem in the classroom, spending money and sending AV over to fix it – are over.
Instead, today’s technology dictates how a certain classroom will be used.
“You have to think about what types of rooms are in demand, Berndt said. “Huddle spaces and conference rooms are in demand over traditional classrooms.”
Berndt also said that today’s college students – millennials – are accustomed to technology being connected and functioning as soon as they walk into a classroom. Systems need to work properly and should be easy to use; the college’s technology team “needs to deliver” in order to give students a great classroom experience.
“The values of new decision makers should focus on being intuitive, reliable, managed, intelligent, scalable and easy to deploy,” Berndt said. “If you know how people are using the rooms, you can customize the experience. Think about the class or meeting, not the technology.”
Berndt said the best way for colleges to focus on and implement these is by getting users to feel good about the technology they are using in these rooms.
“If every time you try something new and it fails, they won’t want to do it,” he said. “You need to make it…easier, less stressful. No one is going to buy into anything if you don’t make it reliable. You want positive experiences.”
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