B-Yond Wins ‘Most Innovative AI Product/Solution’ Award

B-Yond AI announced today that it has won the 2019 “Most Innovative Artificial Intelligence (AI) Product/Solution” Award at the Telecom Review Excellence Awards in Dubai.

This award comes in close succession to B-Yond winning the “Best AI Solution for Customer Care” award at the AI Telco summit and an inclusion as a Gartner Cool Vendor in CSP Business Operations, earlier this year.

B-Yond was selected from among several artificial intelligence vendors for its best-of-breed AI Platform INFINITY and its strong portfolio of Communications Service Provider (CSP) focused products and solutions.

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B-Yond takes an innovative and unique customer-centric approach to its solutions that empowers CSPs to directly correlate their investment decisions with customer satisfaction and revenue.

The Telecom Excellence Awards are made with the highest credibility and integrity, with a judging panel comprised from the industry’s foremost analysts. The honor highlights winners’ thought leadership and innovation in telecom.

“We are humbled and honored to accept this award as a validation of B-Yond’s commitment to AI innovation and world-class products we are delivering to customers,” says Rahul Chandra, EVP, Partnerships & Marketing.

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“Embracing AI to drive business transformation is a top strategic priority for CSPs and it is critical to find the right partner to truly unlock its potential. We are excited to partner with CSPs and bring these award-winning solutions to help them navigate their AI journey.”

“B-Yond brings a unique AI-enabled approach to helping CSPs measure and improve their customer experience,” said Toni Eid, CEO at Trace Media International. “We are delighted to recognize B-Yond for its outstanding innovation in supporting CSPs in their AI Initiatives.”

For more information, visit www.b-yond.com.

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