The nature of the 21st century workplace is such that computer training has become necessary. Computers can help businesses enhance the speed and efficiency of their operations, a factor that will result in smooth operations and higher revenues. Today, companies use computer training programs to make their employees more valuable as well as to increase productivity. In addition, it is possible to ensure that your employees learn basic computer skills on the job. However, training non-tech employees how to use a computer comes with its fair share of challenges. The good news is that you can follow these simple tips to teach such employees basic computer skills.
1- Explain the Goals of the Exercise
Before you can even begin teaching your non-tech employees how to use a computer, you will need to explain the goals of the exercise. It would be important to explain to them the relevance of such skills in today’s workplace as well as their impact in the business world. Such information will not only help them prepare for training but also make it easy to understand how to apply the knowledge acquired in real life situations.
2- In-person and Online Training
Both in-person and online training will have their own benefits. While having a trainer to teach the employees will encourage interaction and help learners to retain information, there are times when the trainer will not be physically present. This is why you should consider blending in-person training with online training. As your employees try to apply the skills they have learned, online training will guide them whenever there is confusion or lack of clarity.
3- Provide Hands-on Training
Just like with most training programs, teaching your employees how to use a computer will incorporate both theoretical and practical knowledge. Although both are important, you should allow the learners to feel what they are learning about by focusing on hands-on training at the appropriate stage. When done in a controlled environment, you will be in a position to identify the mistakes they make and help them build their confidence.
4- Allow the Employees to Learn at Their Own Pace
There is no doubt that a business whose employees possess basic computer skills is likely to perform better. With this in mind, you should design the computer training in such a way that learners will not rush through complicated content. Since each individual learns at their own speed, you should give them time to process what they have learned over the course of time. This will not only allow them to internalize what they learn but also apply it while executing their mandates.
5- Avoid Using Complex Computer Jargon
One of the challenges you are likely to face when teaching non-tech employees how to use a computer is identifying the appropriate medium of instruction. Speaking computer jargon may hinder effective communication, making you lose your students in the first five minutes of the training session. Since it is possible to learn how to use a computer without knowledge of the terms, you should only use tech language when it is absolutely necessary. Such employees can be introduced to computer jargon gradually and through simple but interesting language.
6- Show Them How the Mouse Works
The mouse is one of the most important parts of a computer. As beginners, you should make it a point to teach them how a mouse works. The best way to do this would be to provide step by step instruction before the steps can become habitual and you let the students practice them on their own. Encourage all the employees until they are able to position their hands correctly, single-click, double-click and drag the mouse.
7- Take a Break
When learning how to use a computer, there is a limit to how much a newbie can absorb. This is why you should take regular breaks to allow the student time to relax. You can carry on with the sessions once they are in a position to concentrate again.
The world of computers is changing fast, thanks to innovation and the related advances in technology. This makes it necessary for any business that is keen on staying ahead of competition to keep up with these changes. Apart from basic computer skills, you should consider encouraging your employees to familiarize themselves with the internet and network security.