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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

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Microsoft January Patch Tuesday

Johnson Controls and Microsoft Announce Integration of OpenBlue Digital Twin and Azure Digital Twins

December 9, 2020 Zachary Comeau Leave a Comment

Johnson Controls and Microsoft Corp. on Tuesday announced a global collaboration to “digitally transform how buildings and spaces are conceived, built and managed.” Microsoft also announced the general availability of Microsoft Azure Digital Twins., As a key partner for Azure Digital Twins, Johnson Controls’ OpenBlue Digital Twin is “a comprehensive platform that will support the entire […]

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Crestron 70 Series Scheduling Panels Microsoft Teams

Crestron, Microsoft Introduce Teams Rooms Scheduling Panels

December 8, 2020 TD Staff Leave a Comment

Crestron, in collaboration with Microsoft, has released a new series of scheduling panels integrated with Microsoft Teams designed to help organizations reimagine the workplace and manage meeting spaces more efficiently. The new Crestron 70 Series Scheduling Panels, built on the company’s recently launched 70 Series products, provide in-office employees the ability to manage and monitor […]

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PwC Qualtrics Remote Work Study, employee listening Remote Work

Study: IT Leaders Invest in Employee Listening as Remote Work Continues

December 4, 2020 Zachary Comeau Leave a Comment

A new study from Qualtrics and PwC finds that IT executives and technology leaders are playing a critical role in how organizations are dealing with COVID-19 and they are investing in technologies that help future-proof the workforce. Released Thursday, the survey of more than 200 U.S. IT executives tells a story of how U.S. companies […]

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Mattermost Microsoft Teams

Microsoft Now Offers Teams Devices-as-a-Service

December 3, 2020 Zachary Comeau Leave a Comment

Microsoft has quietly released a new Device-as-a-Service program for Microsoft Teams deployments that offers flexible monthly payments and affordable options. In a blog announcing several new features to Teams, the IT giant briefly described the Device-as-a-Service program, becoming the latest unified communications provider to offer as-a-service options to eliminate the cost barriers associated with deploying […]

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Microsoft Teams calling

Microsoft Teams Introduces New Calling Features

December 2, 2020 Zachary Comeau Leave a Comment

Microsoft is introducing new calling features for Teams highlighted by a new calling interface and the ability to transfer calls between mobile and desktop. In a blog post, the company describes several new features designed to support the work-from-anywhere environment brought on by the COVID-19 pandemic and create powerful and streamlined calling experiences, including an […]

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Slack Canvas

Salesforce To Acquire Slack in $27.7B Deal

December 2, 2020 Zachary Comeau Leave a Comment

Just days after reports surfaced about a possible deal, customer relationship management provider Salesforce has announced a deal to acquire enterprise collaboration platform Slack in a deal worth $27.7 billion. In an announcement, the companies say combining Slack with Salesforce Customer 360 will be “transformative for customers and the industry,” creating an operating system for […]

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Microsoft Productivity Score Changes

Microsoft Makes Changes to Productivity Score Tool Due to Privacy Concerns

December 1, 2020 Zachary Comeau Leave a Comment

Microsoft is making changes to its Productivity Score tool that helps organizations measure their employees’ interaction with Microsoft 365 apps after privacy concerns surfaced last week. In a blog post, Jared Spataro, corporate vice president for Microsoft 365, detailed the changes the company is making to Productivity Score, which gives IT administrators data and insights […]

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Mattermost Microsoft Teams

Microsoft Ends Teams Support For Internet Explorer 11

December 1, 2020 Zachary Comeau Leave a Comment

The Microsoft Teams web app no longer supports Internet Explorer 11 as the company pivots to Microsoft Edge and begins to sunset legacy solutions. The company announced in August that Microsoft Teams, its flagship unified communications and collaboration platform that has exploded in popularity largely due to pandemic-induced remote work, would no longer support IE […]

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Collaboration Systems

Platform-Agnostic Systems Are Key To Collaboration Amid Busy Remote Work Tech Market

December 1, 2020 Zachary Comeau Leave a Comment

In 2020, the world became intimately familiar with unified communication and collaboration technology that helped organizations transition to remote work as COVID-19 lockdowns forced offices and workplaces to close. With that came several challenges, including keeping remote workers engaged at a level consistent with when everyone was back in the office and making sure these […]

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ServiceNow Acquires Element AI

ServiceNow Acquires Element AI to Enhance Intelligent Workflow Solutions

November 30, 2020 Zachary Comeau Leave a Comment

Digital workflow platform provider ServiceNow has acquired artificial intelligence company Element AI to enhance ServiceNow’s intelligent workflow platform. The deal will enable customers to work more efficiently, streamline business decisions and boost productivity, according to ServiceNow’s press release. With the acquisition, ServiceNow will create an AI innovation Hub in Canada to accelerate customer-focused innovation in […]

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