LogMeIn is bringing a new offering to its remote work capabilities, this time for contact centers that brings contact center capabilities to any business. In a Wednesday press release announcing GoToConnect Support Center, the company notes the increase in remote work due to COVID-19 and highlights how its new Contact-Center-as-a-Service (CCaaS) offering can help organizations […]
A new Windows 10 update is reportedly causing multiple problems for users, according to several media reports and Microsoft forums. Given there’s a global pandemic and the economy is scrambling to survive with everyone working from home, this isn’t a good time for another buggy update from the leader in enterprise workstations. According to Windows […]
Microsoft Teams users will soon be able to see up to nine faces on the screen at once during a video call. On its UserVoice Site, a Microsoft Teams engineer said the company will start rolling out its first update to view nine meeting participants simultaneously by the end of April. The company is also […]
If you use your go-to password for Zoom, you should consider changing it, according to a new report about cybersecurity researchers finding credentials for more than 500,000 Zoom accounts on the dark web. Business Insider reports cybersecurity firm Cyble discovered the accounts, many of which were being sold for less than one cent per account. […]
The world is now becoming familiar with videoconferencing and collaboration platforms like Zoom, Microsoft Teams, WebEx, Slack and others thanks to COVID-19 and government-imposed restrictions on pubic gatherings. While the world learns how to set up a videoconferencing call and how to screen share, the world is also learning about the inherent security vulnerabilities with […]
Google has released Chrome 81, a new version of its popular web browser that features a host of security fixes, but also a new feature that will help users organize their litany of Chrome tabs. The full launch of Chrome 81 for Windows, Mac and Linux comes after the new version of the browser was […]
Managing employees can already be challenging, Now, factor in remote work, and this becomes even more challenging. COVID-19 has closed offices around the world and forced many of us to work from our homes, meaning your employees are unsupervised and are left on their own to get their work done. Managers and team leaders haven’t […]
HP and accelerated analytics company OmniSci are collaborating to bring advanced data analytics to the powerful HP Z8 to help scientists analyze massive sets of data at their workstations. The combination is marketed as a solution to the cost and difficulty in cloud and server-based deployments for data scientists. According to OmniSci, its platform can […]
Google has rebranded its unified communications and collaboration platform Google Hangouts Meet to just Google Meet as it expands free access to advanced features until Sept. 30. The company announced last month its Google meet videoconferencing services would be available at no cost to all G Suite and G Suite for Education customers. That is […]
LogMeIn, providers of videoconferencing platform GoToMeeting, have added several updates to both desktop and mobile experiences, including new integrations with Microsoft Teams, noise suppression, better audio and other improvements. The upgrades come as the company — like other unified communications and collaboration providers — reports a huge uptick in usage due to COVID-19 and an […]
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