Week in Review: IT Distribution, Digital Signage, Google, etc.
This week, November 18-22, 2019: digital signage in the connected world, IT distribution survey, Google news, and more.
Global Chatbot Market Size to Grow 29.7% Between 2019 and 2024, Says Recent Research
According to recent research by ResearchAndMarkets.com, the global chatbot market size is projected to grow from USD 2.6 billion in 2019 to USD 9.4 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 29.7% during the forecast period. According to the website, the chatbot market is driven by advancement in technology coupled with rising customer […]
Is Facial Recognition Technology Being Used for Good or Evil?
The American Civil Liberties Union points to cases where the U.S. government is using facial recognition technology to collect data about people without their knowledge.
Californians Will Soon Have More Control Over Their Personal Data Thanks to This Law
The California Consumer Privacy Act will help California consumers have better access to their data, and deny which companies look at and use it.
75% of Organizations Who Don’t Put AI Experimentation into Action Could Go Out of Business, Says New Study
Three-quarters of C-level executives believe if they don’t move beyond AI experimentation to aggressively deploy artificial intelligence across their organizations they risk going out of business by 2025, according to a newly released study from Accenture. The report, titled “AI: Built to Scale” and produced by Accenture Strategy and Accenture Applied Intelligence, is based on a global survey of […]
Researchers Have Achieved a New Level of Quantum Supremacy
A quantum computer has helped researchers attain a new level of data acquisition, and quantum supremacy.
Avaya IX Contact Center Solutions Now Integrate with Google Cloud Contact Center AI
Avaya announces that key Google Cloud Contact Center (CC) AI capabilities are now integrated with Avaya IX Contact Center solutions and are now available globally. “The combination of Avaya AI conversation services and Google Cloud CC AI are providing a better experience for clients by seamlessly blending automated and assisted experiences throughout a customer’s interaction […]
SWOOP Analytics Unveils Their List of the Most Collaborative Companies
SWOOP Analytics has released what they call the “world’s largest-ever analysis of Yammer communities.” Yammer is Microsoft’s social network for business, and the findings reveal the top-performing companies for internal collaboration worldwide. The company examined the collaboration behaviors of 98 organizations worldwide, representing more than 1.8 million employees and 15 million Yammer interactions over a […]
The Market for Global SaaS Customer Relationship Management (CRM) is Growing
The global SaaS customer relationship management (CRM) market is expected to post an incremental growth of USD 33.15 billion during the period 2019-2023, according to the latest market research report by Technavio. The increasing adoption of SaaS CRM by SMEs will be one of the major drivers in the global market, predicts their report. The […]
Week in Review: Cybersecurity, Google Spies, AI, etc.
This week, November 11-15, 2019: cybersecurity workers and checklists, Google may be spying on employees, U.S. not investing enough in AI, and more.
