Videoconferencing giant Zoom and Genesys, a global cloud provider of customer experience (CX) orchestration, has expanded its partnership. The duo will help businesses deliver CX by building upon its integration between Zoom Phone and Genesys Cloud CX. Together, the offerings provide organizations with an easy-to-configure and feature-rich cloud contact center and unified communications solution that […]
Shannon Brewing Co., a taproom and brewery in Keller, Texas is using AVoIT technology from Black Box to enhance the customer experience and improve its operational efficiency. With an AVoIT solution designed, integrated and installed by the Lawrence, Pa.,-based Black Box, Shannon Brewing Co. has created a distinct atmosphere, streamlined operations and built efficiencies to […]
Zero Trust Edge provider iboss has announced it will expand its relationship with Microsoft by joining the Microsoft Intelligent Security Association, an ecosystem of independent software vendors (ISV) and managed security service providers (MSSP) that have integrated their security products and services with Microsoft’s security products. Through the collaboration with Microsoft, customers benefit from secure, […]
Threat hunting platform SnapAttack and Mandiant have announced a strategic partnership to integrate Mandiant’s adversary intelligence along with SnapAttack’s adversary emulation and no-code threat detection capabilities. The partnership will allow customers to drive modernization and actionable data in their security operations. “The proliferation and scale of cyber threats worldwide has never been higher,” said Marshall […]
A report by insurance broker Marsh and tech giant Microsoft looks at how cyber risk is viewed by various functions and leaders within organizations, specifically cybersecurity and IT, risk management and insurance, finance and executive leadership. While all functions have common interests around cyber risks, the report finds that they often act independently. All departments […]
Rockleigh, N.J.-based Crestron Electronics announced the new Crestron Flex Phones for Microsoft Teams Display. According to the company, it is the latest addition to the Crestron Flex Digital Workplace Platform. The product expands upon the capabilities of the Crestron Flex Phones for Microsoft Teams. It provides a dedicated conferencing companion for Microsoft Teams-based collaboration that […]
Yaamava’ Resort & Casino, owned by the San Manuel Band of Mission Indians, opened a new 2,600-seat entertainment venue, the Yaamava’ Theater. According to the resort, this topped off the property’s four-year, $760 million expansion. Meaning “spring” in Serrano, the tribes’ native language, Yaamava’ is located in the L.A. exurb of Highland. This area is […]
Crestron announced will host an inaugural Modern Work Summit. Scheduled for September 20 to 21 at the Caribe Royale in Orlando, Fla., the in-person event will gather today’s biggest enterprise leaders. Over two days, they’ll knowledge-share challenges they’ve navigated and opportunities they foresee across the future of work. The event will support a community of […]
To help IT teams gain insights about potential security threats and events from Chrome, Google is launching the Chrome Enterprise Connectors Framework, a new set of plug-and-play integrations with security solution providers, such as Splunk, Palo Alto Networks and CrowdStrike. Google says the Chrome Enterprise Connectors Framework will help protect users when they navigate to […]
Email-based business workflows are the heart of how every organization operates and the shift to remote work has made business workflows more vulnerable to new forms of email-based attacks, financial fraud and credential theft, according to Armorblox. In its annual Email Security Threat Report, the Sunnyside-Calif.,-based cloud security provider reveals 75% of business email compromise […]
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