COVID-19 has served as the inflection point for call center technology innovation. Centers pivoted to remote work models to alleviate safety concerns, while ensuring continuity in a time of chaos. As operations continue to accelerate, intelligent technology must be leveraged to deliver continued cost savings and productivity gains to keep up with increasing demands and […]
LED Signage display technology is one of the most rapidly evolving areas in the tech world, with historical obstacles (things like cost, ordering complexity, visual performance and user experience) being reduced through design innovations. At the same time, LED Signage is finally getting the attention it deserves for scalability, application diversity and durability. Over the […]
This year marks the 60th anniversary of laser technology. According to the Science and Entertainment Exchange, Theodore Maiman was the first scientist to create the first laser light beam using a ruby and some theories from Einstein. Today, laser technology isn’t the work of science fiction. It brings to bear many constructive uses, including as […]
Innovative solutions have arisen to mitigate the spread of coronavirus. One that has garnered a lot of attention toward the security industry is the use of thermal cameras to read human skin temperature — and while we recommend you let the pros help you and your organization, there are a few temperature scanning best practices […]
Companies and their employees are facing a Hamlet-esque dilemma right now: to go or not to go — to the office — that is the question. While the quantity of people who are either-or varies by survey or poll, most studies show that a majority of workers want a combination of remote and on-premises. For […]
In 1999, Congress created the Children’s Internet Protection Act (CIPA) to address concerns about student internet access to information that is obscene, contains pornography or content that is seen as harmful to minors. Schools and libraries in the U.S. must certify they comply with CIPA by implementing a school web filter and enacting an internet […]
An interesting question is being asked with increasing frequency: should we change out displays/digital signage that appear to be working well with new models? Conventional wisdom might say that if a display is working fine to those who are regularly exposed to it, it is best to leave it alone… at least until it no […]
In light of the coronavirus, distancing, and the remote classroom, all of us have been scrambling to not only finish a semester, but now to embark on a hybrid virtual classroom setup. If we rest our laurels on the mainstream of AV technologies, the industrial solutions get very expensive. My goal? To produce a very portable, […]
Look in a conference room today at almost any company, and what do you see? Not the pretty pictures in brochures with beautiful clean tables and happy people pointing at pie charts. No, it’s usually one or two table-top mics and maybe a sound bar. Perhaps a USB camera stuck on top of a monitor. […]
Hospitals, hotels, restaurants and retail establishments worldwide have adopted the use of masks, disinfectant, and social distancing. Soon, schools will follow suit, implementing similar protective measures as K-12 students and staff return for the 2020—21 academic year. But as the Centers for Disease Control and Prevention (CDC) suggests, there’s more that schools can do to […]
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