Communication has long been a pain point at the Monterey, Calif. Monterey Bay Aquarium, with more than 530 dropped calls on the first day tickets became available as the aquarium reopened to the public during the pandemic. It was clear that the aquarium’s legacy phone system was simply not going to cut it any longer. […]
Yamaha Unified Communications has announced its ADECIA intelligent microphone and line array speaker system is now certified for Microsoft Teams. The system, comprised of both ceiling microphone and line array speakers for medium-sized meeting rooms, is designed to deliver high-quality acoustic technology for both in-person and remote participants. Now, the system is fully optimized for […]
Video device manufacturer DTEN has released DTEN Mate, a new controller for Zoom Rooms designed to work with any existing room hardware. According to the San Jose, Calif.-based DTEN, users can start a meeting, share a screen and control the camera and more via the wireless device’s 10.1-inch LED display with high capacitive touchscreen. The […]
Zoom has announced a range of new features and improvements, including a new Zoom Room controller interface, new capabilities in Zoom Events, interpretation enhancements, developer tools, certified hardware and more. In a blog Tuesday, Zoom announced updates to the Zoom platform, including its recently announced new user interface for Zoom Rooms Devices designed to provide […]
GoTo has announced a new Contact-Center-as-a-Service (CCaS) offerings within its GoTo Connect product designed for small and midsize businesses to help boost sales, improve customer experiences and support employees and IT. The company says the expanded offering is an evolution of its recently announced GoTo Connect product, a new unified app for both IT support […]
Extron announced that several of its audio processors, amplifiers and speakers are now certified for Microsoft Teams Rooms. Based in Anaheim, Calif., the company says it has worked together with hardware solutions partners to develop solutions that deliver optimal user experience regardless of room type. Per a statement, the company designed and also meticulously tested […]
Zoom is releasing Zoom Contact Center, a new omnichannel contact center solution the company says is optimized for video and integrated into the same Zoom experience and taking over Zoom Video Engagement Center. According to Zoom, the new offering combines unified communications and contact center capabilities with the usability of the Zoom platform with customer […]
As Microsoft Teams boasts a growing user base that is now over 270 million monthly active users, hackers are targeting it as a launchpad for sending malicious files, according to a new report from cybersecurity firm Avanan. The company, a Check Point subsidiary, says it began last month observing hackers dropping malicious executable files in […]
Sennheiser has introduced its new TeamConnect Intelligent Speaker (TC ISP) for Microsoft Teams Rooms during a virtual webinar today. According to Sennheiser, the new TC ISP expands on its TeamConnect family, built on a foundation of innovation and beamforming technology with the integration of Microsoft Teams. The device is designed for small to medium sized […]
Kramer Electronics is releasing its new Kramer Collaboration Devices, the hardware company’s latest addition to its end-to-end solutions for enterprise and education conferencing applications. Kramer’s complete solutions for enterprise meeting spaces, schools, and universities meet customers’ needs for complete, integrated solutions. Per the company, it provides certified solutions, market-leading warranties and end-to-end support. In addition, […]
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