ServiceNow is releasing the Now Platform Utah, an expansion of the company’s digital workflow management platform designed to help organizations future-proof their businesses with new AI-powered process mining and robotic process automation capabilities, including a new AI-powered search feature. In addition, the Now Platform Utah release includes expanded workforce optimization tools and health and safety […]
Microsoft is continuing to roll out advanced AI tools from ChatGPT creators OpenAI, and is now introducing the Bing Image Creator, a new AI-powered image generator included in the new Bing that runs on an advanced version of the DALL∙E model. According to Microsoft, this allows users to create an image simply by using their […]
After beginning to integrate generative AI tools from ChatGPT throughout its product portfolio, Microsoft is launching Microsoft Dynamics 365 Copilot, bringing interactive, AI-powered assistance across business functions and to CRM and ERP systems. According to Microsoft, Dynamics 365 Copilot is designed to take advantage of generative AI to automate tedious tasks like data entry, content […]
Travelers crossing through Orlando International Airport’s (MCO) newest state-of-the-art South Terminal Complex (Terminal C), are welcomed by The Moment Vault, a compelling immersive multimedia installation powered by interactive technologies. The Moment Vault was designed and managed by Smart Monkeys, Inc., and utilizes Realmotion’s interactive media servers and a proprietary AI-powered marker-less motion capture system. The […]
Cloud and artificial intelligence technologies will be key to contact center operations as organizations realize that end users are demanding user-centric technologies from conversational, mobile and web apps that consumers have become familiar, Google says in a new blog. Penned by Yariv Adan, director of product management for Google Cloud AI and Industry solutions, the […]
Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]
XTEN-AV, an AI-powered, cloud-based AV design software, is now patented by the United States Patent and Trademark Office. The patent number is US 11,379,193 B2. This marks a recognition of the technology behind the audiovisual software. According to a statement from Union City, Calif.-based XTEN-AV, it is the only AV design-and-documentation software with a utility […]
Proofpoint, the Sunnyvale, Calif., cybersecurity and compliance company launched an intelligent compliance platform, offering enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform leverages Proofpoint’s proprietary machine learning engine to provide business leaders with AI powered collection, clarify classification, detection, prevention, search, e-discovery, supervision and next gen predictive analytics while meeting complex […]
According to Statista, 57% of employees experienced increased productivity whilst working from home, but exactly how it is measured?
In June 2022, Sharp NEC Display Solutions, a global provider of projectors and displays, in partnership with Guise AI, Inc., debuted NaViSense — a solution that leads to sharper audience insights and improved customer experiences across a multitude of industries. Utilizing computer vision, a form of artificial intelligence (AI) where computers can “see” the world, […]
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