Search Results: user experience

PeopleGrove Attracts Significant Growth Investment to Accelerate Adoption of the Market’s First Career Access Platform.

May 12, 2022 TechDecisions Staff Leave a Comment

Tech firm will expand their platform as higher education institutions face increased pressure to drive career outcomes. SAN FRANCISCO–(BUSINESS WIRE)–#alumniengagement–PeopleGrove, known for its leading solutions for career mentorship and alumni engagement in higher education, announced today that it has received a significant growth investment from The Riverside Company, a global growth and private equity investment […]

Verimatrix Key Shield Enhancements Streamline SoftPOS Security Implementations and Bolster Threat Defenses

May 12, 2022 TechDecisions Staff Leave a Comment

Award-wining cryptographic Key Shield toolkit adds support for Remote Key Injection using the TR-31 key block and AES DUKPT, ideal for financial institutions, point-of-sale integrators and fintech AIX-EN-PROVENCE, France & SAN DIEGO–(BUSINESS WIRE)–Regulatory News: Verimatrix, (Euronext Paris: VMX) (Paris:VMX), the leader in powering the modern connected world with people-centered security, today announced that Verimatrix Key […]

Worldwide Digital Transformation Investments Forecast to Reach $1.8 Trillion in 2022, According to New IDC Spending Guide

May 12, 2022 TechDecisions Staff Leave a Comment

NEEDHAM, Mass.–(BUSINESS WIRE)–#CustomerExperience–Global spending on the digital transformation (DX) of business practices, products, and organizations is forecast to reach $1.8 trillion in 2022, an increase of 17.6% over 2021. According to a new update to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide, DX spending will sustain this pace of growth over the […]

Zoom To Acquire Solvvy in Contact Center Expansion Move

Solvvy's conversational AI and automation capabilities will help accelerate Zoom’s delivery of personalized customer experiences.

May 12, 2022 TD Staff Leave a Comment

Videoconferencing giant Zoom announced it is acquiring Solvvy, the Burlingame, Calif.-based platform provider of conversational AI and customer support to expand its contact center offerings and offer elevated customer service experiences to global enterprises. According to the companies, the duo will work quickly to capitalize on new opportunities in Zoom’s Contact Center and customer support. […]

Arcitecta Opens European Office, Appoints SVP of Customer Success Worldwide and Managing Director for Europe

May 12, 2022 TechDecisions Staff Leave a Comment

Data Management Innovator Expands Global Presence to Support Growing Customer Base MUNICH & MELBOURNE, Australia–(BUSINESS WIRE)–#data—Arcitecta, a creative and innovative data management software company, today announced that it has opened its new EMEA headquarters in Munich, Germany, to support the company’s current and growing business across Europe. Arcitecta also announced the appointment of Frank Radefeldt […]

Simplify First Notice of Loss with Zelros’ New Guidewire Marketplace App

May 12, 2022 TechDecisions Staff Leave a Comment

PARIS & SAN MATEO, Calif.–(BUSINESS WIRE)–$GWRE #ClaimCenter–Guidewire (NYSE: GWRE) and Zelros, an InsurTech offering a platform for personalized recommendations, announced that Zelros’ new Ready for Guidewire validated accelerator for ClaimCenter is now available to users in the Guidewire Marketplace. Insurance customers crave a fast, easy claims experience. According to J.D. Power’s 2021 Auto Claims Satisfaction […]

Epicor Reimagines the Mobile Warehouse to Win Motorola Solutions Hong Kong App Challenge

May 11, 2022 TechDecisions Staff Leave a Comment

HONG KONG–(BUSINESS WIRE)–Epicor, a global leader of industry-specific enterprise software to promote business growth, today announced it was awarded a prestigious win at the Motorola Solutions App Challenge in Hong Kong for the Warehouse category. The company demonstrated its deep industry expertise by developing a warehouse management app that addressed common warehouse operational issues such […]

Barco Launches TruePix LED Videowall Platform

Barco's TruePix LED is a purpose-built videowall solution for a variety of enterprise applications.

May 11, 2022 TD Staff Leave a Comment

Belgium-based Barco, prominent in professional visualization technology, launched TruePix, a new LED videowall platform that ensures an outstanding and long-lasting viewing experience, powered by innovative smart engineering. According to the company, it is designed completely from the ground up to create a purpose-built videowall for a variety of enterprise applications. It perfects all aspects of […]

Samsung Presents Micro LED Technology at ISE 2022

Samsung debuted its slimmest ever pixel pitch display in The Wall lineup at Integrated Systems Europe 2022.

May 11, 2022 TD Staff Leave a Comment

Samsung Electronics showcased three new models of its state-of-the-art display technology, The Wall, at ISE 2022 in Barcelona. According to the N.J.-based company, the models represent the future of Micro LED technology. “Micro LED technology is set to define the future of display innovation. From the luxury industry to hospitality and travel, the potential of […]

Zendesk Ushers in Era of Conversational CRM

May 11, 2022 TechDecisions Staff Leave a Comment

New solutions put conversations at the center of customer relationship management New employee experience offering helps businesses deliver a modern, personalized experience for today’s hybrid work world SAN FRANCISCO–(BUSINESS WIRE)–Today at its flagship conference Relate, Zendesk, Inc. (NYSE: ZEN) unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced […]