Search Results: user experience

AVer Gets Zoom Certification for TR333V2 AI Auto Tracking Camera

AVer's TR333V2 auto-tracking camera joins eight other AVer products certified for use in Zoom Room environments.

September 7, 2022 Zachary Comeau Leave a Comment

Video collaboration solution provider AVer Informaiton USA says its AVer TR333V2 AI Auto Tracking Camera has received Zoom Rooms hardware certification. The Zoom certification lets customers know that the device will work in any Zoom Rooms environment after being tested by Zoom experts. According to the Fremont, Calif.-based AVer, the TR333V2 features 30X optical zoom […]

Microsoft Rolls Out New Azure MFA Migration Tool

Microsoft is launching the general availability of the new Azure MFA Server Migration Utility to help customers modernize security.

September 2, 2022 Zachary Comeau Leave a Comment

Microsoft is launching the general availability of the new Azure MFA Server Migration Utility to help customers modernize security and migrate from on-premises MFA Server to cloud-based Azure MFA. This comes after Microsoft began blocking new downloads of the on-prem MFA Server since July 2019, pushing customers toward Azure MFA, which Microsoft calls its “premier […]

This Week in IT: Zero Trust, TikTok Bug, Remote/Hybrid Work Solutions

Zero trust data solutions, a vulnerability in TikTok, and new remote and hybrid work solutions round up this week's IT news.

September 1, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. Big tech players add zero-trust security […]

AI Contact Center Agent Spending Will Reach $2 Billion This Year

Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026.

August 31, 2022 Zachary Comeau Leave a Comment

Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]

Neat Devices Now Offer Direct Guest Join

Neat's move taps into the growing interoperability movement between major videoconferencing players, including Microsoft, Zoom and Cisco.

August 30, 2022 Zachary Comeau Leave a Comment

Unified communications and collaboration hardware manufacturer Neat says its devices now deliver Direct Guest Join, which allows users to connect to Zoom and Webex meetings on Neat devices deployed as Microsoft Teams Rooms, or join Teams meetings on Neat devices deployed as Zoom Rooms. This move taps into the growing interoperability movement as major videoconferencing […]

Workers in a conference room with a screen showing remote participants on Zoom.

Black Box is Now Zoom Rooms & Zoom Phone Certified

Black Box will bring the Zoom video communications platform and its feature-rich cloud phone system to market.

August 25, 2022 TD Staff Leave a Comment

Black Box, the Lawrence, Penn.-based global systems integrator and Certified Integrator for Zoom Rooms announced that the company is now a Zoom Phone Certified Integrator, bringing Zoom’s video communications platform and its feature-rich cloud phone system to market. With accredited individuals across its engineering, sales and delivery teams, Black Box says it will provide value-added […]

This Week in IT, IT News, Microsoft, Google, Dell

This Week in IT: Microsoft Teams for Education Updates, Ransomware Attacks Spike, Organizations Impacted by Nation State Cyber Attacks

Microsoft Teams for education gets a new look, ransomware attacks spike, hackers exploit entire email inboxes and more highlight this week's IT news.

August 25, 2022 Alyssa Borelli Leave a Comment

What to Expect at LG’s Booth at VMWare Explore 2022

LG will be showcasing a variety of laptops, thin clients, zero clients and desktop monitors at VMWare Explore 2022, booth #1915.

August 24, 2022 TD Staff Leave a Comment

LG Business Solutions USA, the Linconshire, Ill.-headquartered B2B tech solutions provider will be at VMware Explore 2022. Its booth will feature 18 thin client laptops, all-in-one desktop computers, ergonomic monitors and zero client desktop solutions ideally suited for hybrid work spaces, healthcare workstations and call centers. Visitors to LG’s booth (#1601) at the Aug. 29-Sept. […]

Verizon Mobile Microsoft Teams legal collaboration tools

What IT Leaders Need to Do Now to Prepare for the Looming Legal Challenges of Microsoft Teams

With online collaboration tools central to our working lives, here’s a few steps to prepare for the inevitable legal obligations of tomorrow.

August 23, 2022 David Carns Leave a Comment

To fully appreciate just how much the way we work has changed over the past few years, consider this stat from Gartner’s Digital Worker Experience Survey that was conducted 18 months after the pandemic first started: Nearly 80% of workers reported using collaboration tools for work in 2021, up from just over half of workers […]

Sumsub Expands to the US

Sumsub, the International all-in-one verification software company opens a new office in Miami, driving its global expansion in North and Latin America.

August 23, 2022 TD Staff Leave a Comment

Sumsub, the international regtech company that helps businesses stay compliant and fight digital fraud, established its first U.S. office in Miami, launching new services exclusively for U.S customers. Local clients can add Social Security Number (SSN) checks to verify users through Social Security records. SSN verification also enables background checks, which can immediately spot customer […]