Search Results: user experience

Person speaking into Shure MV7 microphone.

Shure Announces its MV7 Microphone is now Zoom Certified

Shure's MV7 microphone is the first to receive certification under the 'ProMic' category of Zoom’s Personal Workspace Certified Hardware.

September 13, 2022 TD Staff Leave a Comment

Shure has designed the MV7 microphone to specifically elevate the speaker’s voice so everyone can experience clear, rich audio. The Niles, Ill.-based company adds that the MV7 microphone enhanced its status as a top microphone for hybrid work. Moreover, it has become one of the first to be certified under the ‘ProMic’ category of Zoom’s […]

Sony, AVI-SPL Bring AI to Classrooms at UCM

AVI-SPL installed more than 30 of Sony’s customizable AI-enabled Edge Analytics solution with PTZ cameras at UCM.

September 12, 2022 TD Staff Leave a Comment

The University of Central Missouri (UCM), located in Warrensburg, Miss., is a cost-conscious public institution focused on high-quality education. The university’s commitment to students’ and faculty’s success permeates every facet of the learning experience. As a result, they transformed the educational environment using the latest technology integrated by AVI-SPL. The solution by AVI-SPL features San […]

This Week in IT: New Apple Devices, IT Trends, Videoconferencing Security, Cyberattacks

New iPhones, emerging IT trends, the security of videoconferencing and new cyberattacks highlight this week's IT news.

September 8, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. New Apple iPhones don’t have physical […]

Building Blocks for True Hybrid Collaboration

The sheer proliferation of platforms, abilities, and features can be a minefield for identifying the best hybrid working solutions.

September 7, 2022 Dana Corey Leave a Comment

For business, the need to redefine the workplace and put hybrid working policies into practice has been hugely accelerated by on-going global events such as COVID-19 and the cost-of-living crisis. Technology is pivotal for making this transition, but with a huge tool kit to choose from how do decision-makers know where to invest? The sheer […]

Microsoft Introduces Teams Rooms Pro

Microsoft Teams Rooms Pro combines new and existing Teams Rooms features with the Teams Rooms managed service platform in one license.

September 7, 2022 Zachary Comeau Leave a Comment

Microsoft is launching Teams Rooms Pro, a new offering that combines existing Teams Rooms features, new innovations and the Teams Rooms managed service platform in one license. According to the Redmond, Wash. tech giant, Teams Rooms Pro is designed to simplify the purchasing process and bring customers the benefits of the company’s advancements in hybrid […]

AVer Gets Zoom Certification for TR333V2 AI Auto Tracking Camera

AVer's TR333V2 auto-tracking camera joins eight other AVer products certified for use in Zoom Room environments.

September 7, 2022 Zachary Comeau Leave a Comment

Video collaboration solution provider AVer Informaiton USA says its AVer TR333V2 AI Auto Tracking Camera has received Zoom Rooms hardware certification. The Zoom certification lets customers know that the device will work in any Zoom Rooms environment after being tested by Zoom experts. According to the Fremont, Calif.-based AVer, the TR333V2 features 30X optical zoom […]

Microsoft Rolls Out New Azure MFA Migration Tool

Microsoft is launching the general availability of the new Azure MFA Server Migration Utility to help customers modernize security.

September 2, 2022 Zachary Comeau Leave a Comment

Microsoft is launching the general availability of the new Azure MFA Server Migration Utility to help customers modernize security and migrate from on-premises MFA Server to cloud-based Azure MFA. This comes after Microsoft began blocking new downloads of the on-prem MFA Server since July 2019, pushing customers toward Azure MFA, which Microsoft calls its “premier […]

This Week in IT: Zero Trust, TikTok Bug, Remote/Hybrid Work Solutions

Zero trust data solutions, a vulnerability in TikTok, and new remote and hybrid work solutions round up this week's IT news.

September 1, 2022 Zachary Comeau Leave a Comment

AI Contact Center Agent Spending Will Reach $2 Billion This Year

Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026.

August 31, 2022 Zachary Comeau Leave a Comment

Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]

Neat Devices Now Offer Direct Guest Join

Neat's move taps into the growing interoperability movement between major videoconferencing players, including Microsoft, Zoom and Cisco.

August 30, 2022 Zachary Comeau Leave a Comment

Unified communications and collaboration hardware manufacturer Neat says its devices now deliver Direct Guest Join, which allows users to connect to Zoom and Webex meetings on Neat devices deployed as Microsoft Teams Rooms, or join Teams meetings on Neat devices deployed as Zoom Rooms. This move taps into the growing interoperability movement as major videoconferencing […]