Seen but not heard? Frontline Workers Still Face a Battle to Be Listened to on Issues That Matter Most to Them
Operations, safety and health and wellbeing, deemed the most important topics within an organisation Feedback from the Field research report reveals: Fear of retaliation and lack of management action prevents frontline feedback Frontline staff do not feel empowered to directly solve issues Having a valued voice and quality training are key for frontline job seekers […]