Search Results: red hat

QSC Brings Q-SYS Control to Google Meet Hardware Ecosystem

Q-SYS integrated audio, video & control solution is certified for Google Meet to support the demands of hybrid work.

March 21, 2022 TD Staff Leave a Comment

QSC the Costa-Mesa, Calif.-based audio video solutions provider announced its new Q-SYS Control solutions for Google Meet. Integrators and IT end users can now utilize Q-SYS Control engine to deliver Q-SYS user control interface (UCI) on Google Meet-supported controller consoles with the new third-party control integration. In addition, Google Cloud has certified Q-SYS video capabilities […]

Reminder: Internet Explorer Retires On June 15

Organizations still using Internet Explorer are again being urged to switch to Microsoft Edge or other browsers with IE retirement imminent.

March 21, 2022 Zachary Comeau Leave a Comment

Organizations still using Internet Explorer are again being urged to switch to Microsoft Edge or any other browser with Microsoft’s legacy web browser set to be retired on June 15. In a new announcement in Windows message center, the company says “the future of Internet Explorer on Windows is in Microsoft Edge” via the IE […]

iQor Opens Third Call Center in the Caribbean

March 21, 2022 TechDecisions Staff Leave a Comment

Expansion Continues in Trinidad and Tobago With 40,000 More Square Feet ST. PETERSBURG, Fla.–(BUSINESS WIRE)–#BPOIndustry–iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, celebrates the grand opening of its third contact center in Trinidad and Tobago. This newest center opens in the city of Chaguanas to meet the growing demand for BPO […]

Harris Williams Advises Veson Nautical on its Pending Significant Growth Investment from Francisco Partners

March 21, 2022 TechDecisions Staff Leave a Comment

RICHMOND, Va.–(BUSINESS WIRE)–Harris Williams, a global investment bank specializing in M&A advisory services, announces it is advising Veson Nautical (Veson), a portfolio company of Pamlico Capital (Pamlico), on its pending significant growth investment from Francisco Partners. Existing investors Pamlico and founder John Veson remain significant shareholders. Veson is a global market leader in commercial maritime […]

Clear-Com Provides Comms System for Canadore College

Ontario-based Canadore College expanded its Clear-Com footprint across its campus after the initial success with FreeSpeak II.

March 21, 2022 TD Staff Leave a Comment

Canadore College of applied arts and technology expanded its existing Clear-Com system for a multi-purpose 125-seat theater. The theater is used for multiple Media Arts programs at the College Drive Campus in North Bay, Ontario. The college had purchased a FreeSpeak II Digital Wireless System after demoing it at NAMM in 2015. With an increasing […]

Google Launches Google Cloud Contact Center AI Platform

Cloud Contact Center AI Platform features AI, cloud scalability, multi-experience capabilities and CRM integrations.

March 21, 2022 Zachary Comeau Leave a Comment

Google is launching Google Cloud Contact Center AI Platform, an expansion of its Contact Center AI offering that the company says offers an out-of-box, end-to-end solution for the contact center and brings together AI, cloud scalability, multi-experience capabilities and CRM integrations. According to Google, Contact Center AI Platform is purpose-built or customer relationship management and […]

Espressive and Ivanti Partner to Deliver AI-based Digital Assistants Through the Ivanti Neurons Platform

March 21, 2022 TechDecisions Staff Leave a Comment

Next Gen Virtual Agent from Espressive Integrates with Ivanti Neurons for ITSM to Improve Employee Experience Across IT and Every Line of Business through Ivanti Neurons Digital Assistant SANTA CLARA, Calif.–(BUSINESS WIRE)–#IT—Espressive, the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced a partnership with Ivanti, the provider of the Ivanti Neurons […]

IntelePeer Receives 2022 CUSTOMER Magazine Product of the Year Award

March 21, 2022 TechDecisions Staff Leave a Comment

Atmosphere Marketplace Honored for Exceptional Innovation SAN MATEO, Calif.–(BUSINESS WIRE)–IntelePeer, a leading communications platform as a service (CPaaS) and workflow automation provider, announced today that TMC, a global, integrated media company, has named Atmosphere Marketplace as a 2022 CUSTOMER Product of the Year Award winner. IntelePeer’s Atmosphere Marketplace is a store of pre-built, plug-and-play no-code […]

Espressive Selected by DXC Technology to Automate Resolution of IT Issues

March 21, 2022 TechDecisions Staff Leave a Comment

Leading AI-based Virtual Support Agent Barista Embedded into DXC Modern Workplace to Deliver Immediate Help for Customers, Fastest Time-to-Resolution, and Improved Employee Experience SANTA CLARA, Calif.–(BUSINESS WIRE)–#IT—Espressive, the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced it is has been selected by DXC Technology to embed its AI-based virtual support agent, […]

AR/VR Headset Shipments Grew Dramatically in 2021, Thanks Largely to Meta’s Strong Quest 2 Volumes, with Growth Forecast to Continue, According to IDC

March 21, 2022 TechDecisions Staff Leave a Comment

NEEDHAM, Mass.–(BUSINESS WIRE)–#AR–The worldwide market for augmented reality and virtual reality (AR/VR) headsets grew 92.1% year over year in 2021 with shipments reaching 11.2 million units, according to new data from the International Data Corporation (IDC) Worldwide Quarterly AR/VR Headset Tracker. The holiday quarter was a major driver for the industry as almost half the […]