Search Results: red hat

GE Appliances Explains How Amazon Connect Improved Customer Relations at Enterprise Connect 2017

Amazon Web Services plans on enabling every company to have a powerful solution behind customer service centers with Amazon Connect. GE Appliances speaks about its experience using this system in beta to prove it.

April 4, 2017 Jonathan Blackwood Leave a Comment

Amazon relies heavily on its customer service capabilities. With millions of customers speaking dozens of languages, it’s important that Amazon’s customer service centers in 32 countries maintain high standards of customer service. This is a priority for the company. “Our customers are our top priority, and the future of our company is built on customer […]

How Top Influencers Use Technology to Manage Email Inboxes

Learn lessons from five top performers in multiple industries that manage their email inboxes using technology.

April 4, 2017 David Molnar Leave a Comment

Today, the average office worker gets 121 emails each day. With that in mind, it’s not hard to see how email can easily get overwhelming. Business owners know exactly how hard it can be to keep up with the constant influx of virtual messages. Unfortunately, email overwhelm can lead to a decrease in productivity and a […]

Gauging How the FDIC Proposed Standards Will Affect Financial Industry Cyber Security

With the new Proposed Standards from the FDIC, financial institutes will need to ensure their cyber security is up to standard. We spoke with Jeff Kaplan to find out how the financial industry might be affected.

April 3, 2017 TechDecisions Staff Leave a Comment

The Federal Financial Institutions Examination Council (FFIEC) as well as the Federal Deposit Insurance Corporation (FDIC) have recently made announcements that focus on cybersecurity. The FDIC in particular imposes more stringent requirements — called the Proposed Standards — across several categories of cybersecurity, including: cyber risk governance, cyber risk management, internal dependency management, external dependency […]

Western Sydney University Curved LED Lobby Display

March 31, 2017 TechDecisions Staff Leave a Comment

Western Sydney University thought in very big terms when it first envisioned building a new (AUD) $220.5 million campus in the Parramatta City Precinct, the geographic heart of Sydney, Australia. The result is the university’s first ever “vertical” campus that is now being used by thousands of students who pass through the 285,224 square foot, […]

The Three Parts of a Complete Backup and Disaster Recovery Plan

Creating a comprehensive backup and disaster recovery plan is better than insurance. There are three parts to a complete backup plan that you need to focus on.

March 29, 2017 Joshua Liberman Leave a Comment

What three things are the most valuable to your business? For most, it’s employees, customers and data. And how do you insure against the loss of these? Treat employees like family, customers like gold and your data like life itself. And you invest in the best data insurance plan you can, by building a complete […]

New Product: Lenovo’s Software-Defined Storage Solution

Lenovo unveils the DX8200D leverages storage virtualization to drive higher agility and simplicity with existing SAN arrays.

March 28, 2017 TechDecisions Staff Leave a Comment

Lenovo has introduced the DX8200D, a new software-defined storage (SDS) appliance that combines the company’s x3650 M5 server platform with DataCore SANsymphony, an advanced storage virtualization software. Lenovo plans to offer the DX8200D as a pre-integrated appliance, which promises to greatly simplify deployment and reduce management expenses while providing a single point of support. The latest […]

How is the Higher Education Market Evolving?

Students in higher education expect intuitive, interactive technology solutions when they come to class. Here are five ways the higher ed market is evolving in response.

March 27, 2017 TechDecisions Staff Leave a Comment

In the integration industry, we often talk about how Millennials in the workplace elevate demand for interactive meeting room and omnipresent technology. That same argument can be applied (and amplified) to the higher education market. Collaboration is nothing new for college students. Walk into any university’s student union, cafeteria or even a nice area outdoors and […]

Going Mobile Creates Confident Learners

Everything from dating to food delivery has moved to mobile, and learning can benefit from the same mobile experiences as other industries.

March 27, 2017 George Moore Leave a Comment

From dating apps and social experiences, to food delivery services and procuring transportation options, there is no question that smartphones have become intertwined in nearly all aspects of our lives. Mobile devices have provided convenience and access to virtually all we do, engaging users in content around the clock. When applied strategically to the learning […]

GuildHall School of Music & Drama Interactive Displays

March 24, 2017 TechDecisions Staff Leave a Comment

The GuildHall School of Music & Drama in London is a leading conservatoires and drama school. The school teaches musicians, actors, musicians, stage managers and theater technicians to develop as professional members of the arts. The GuildHall School wanted to provide more students with internet-enabled learning systems, so they could learn anytime, anywhere. The Tech […]

How to Implement Proper Network Security Strategies on Campus

There are a number of strategies that campuses can be sure to put into place to strengthen network security and keep a campus secure.

March 23, 2017 Bob Stockwell Leave a Comment

Many security components now function on a campus network, so it is important to add comprehensive safeguards to defend against cyberattacks and data breaches.  It is also critical that we include the core points of vulnerability that potentially exist within the system architecture. Let’s review the basics and focus on the essential issues that make […]