Search Results: microsoft teams

Shure, Logitech Collaborate to Create Innovative Audio Conferencing Solutions

Shure Inc. and Logitech’s collaboration will offer improved audio conferencing solutions for hybrid working environments in offices and other organizations.

December 17, 2021 TD Staff Leave a Comment

Shure Inc., the Niles, Ill.-based company, collaborated with Logitech to offer organizations innovative conferencing solutions for hybrid environments. According to a statement, users can now bring Shure audio to Logitech’s room solutions with Shure’s Microflex Ecosystem devices. Shure announced its Microflex Advance microphones are supported and tested for use with Logitech video collaboration devices. These include […]

Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2022 Value Index on Agent Management

December 15, 2021 TechDecisions Staff Leave a Comment

SAN JOSE, Calif. & TOKYO & BRACKNELL, England–(BUSINESS WIRE)–Content Guru, global innovator in cloud contact center technology, has been heralded as an ‘Exemplary Vendor’ by specialized industry analyst Ventana Research in its 2022 Value Index on Agent Management. Content Guru was assessed for the Value Index using Ventana’s well-established evaluation methodology. The Ventana model sees […]

UCC Platforms Are Leading To An Increase In Helpdesk Tickets

The increased spending on UCC platforms like Zoom and Microsoft Teams has led to an increase in related helpdesk tickets, survey suggests.

December 14, 2021 Zachary Comeau Leave a Comment

Use of popular unified communication and collaboration (UCC) platforms like Zoom, Microsoft Teams, Cisco Webex, Google Meet, Slack and a host of others skyrocketed during the pandemic due to remote work migration, and these tools will continue to play an important role in the workplace as organizations adopt hybrid work models. However, the additional usage […]

Fishbowl Solutions is Mindbreeze Integration Partner of the Year 2021

December 14, 2021 TechDecisions Staff Leave a Comment

MINNEAPOLIS & CHICAGO–(BUSINESS WIRE)–#artificialintelligence—Mindbreeze, a leading provider of appliances and cloud services in the field of information insight, today announced the winner of its award program in the Integration category. Fishbowl Solutions is a partner from the first hour and shows its expertise again this year when it comes to the integration of Mindbreeze InSpire […]

NETSCOUT Unveils New UCaaS Monitoring Capabilities for Collaboration Platforms to Support IT Productivity and Improve End-User Experiences

December 14, 2021 TechDecisions Staff Leave a Comment

Problems with communications and collaboration tools are responsible for over half of all helpdesk tickets at 43% of organizations WESTFORD, Mass.–(BUSINESS WIRE)–NETSCOUT SYSTEMS, INC., (NASDAQ: NTCT), a leading provider of cybersecurity, service assurance, and business analytics solutions, today announced new unified communications-as-a-service (UCaaS) capabilities for its Smart Edge Monitoring solution to help organizations with work-from-home […]

Riverbed Unified Network Performance Management Adds Visibility for Leading Video Applications, Increasing Productivity for Hybrid Work Environments

December 9, 2021 TechDecisions Staff Leave a Comment

Riverbed AppResponse enhances analysis of leading video collaboration apps Zoom and Microsoft Teams, new DNS Insights, and expands TCP metrics support SAN FRANCISCO–(BUSINESS WIRE)–Riverbed | Aternity today announced it added critical visibility and reporting capabilities to its industry-leading, unified visibility solutions, including for popular video and collaboration applications Zoom and Microsoft Teams. Key updates to […]

Ikea Investigates Into Internal Email Hijacking Incident

Ikea is investigating into an internal email hijacking incident on its Microsoft Exchange Server, where victims received a genuine looking "reply all" email.

December 2, 2021 Alyssa Borelli Leave a Comment

Multinational furniture maker Ikea announced it is investigating a cyber incident which took place on its Microsoft Exchange server. Malicious emails were sent around the company appearing to be a genuine “reply all” to an email chain, according to documents shared with BleepingComputer. No customer data was compromised as result of the incident. Other Ikea […]

Stacklet’s New Intelligent Communications Capabilities Help Organizations Accelerate Cloud Adoption Through Governance as Code

December 2, 2021 TechDecisions Staff Leave a Comment

Stacklet Platform, based on Cloud Custodian, now enables DevSecOps and FinOps teams to resolve governance issues faster through better collaboration and communication LAS VEGAS–(BUSINESS WIRE)–AWS re:Invent (booth #259) – Stacklet, developers of the industry-first cloud governance as code platform based on the open source Cloud Custodian project, announced new intelligent communication capabilities within Stacklet Platform […]

Combat IT Silos with Cloud-based Telecom Solutions

Many businesses are turning to cloud-based telecom tools to eliminate and prevent IT silos and improve customer service.

November 24, 2021 Darach Beirne Leave a Comment

Hybrid work continues to grow in popularity, which means businesses need to rethink and restructure their technology stacks to best support a distributed workforce. Central to the success of distributed teams is up-to-date, accurate, and accessible data. However, if a company doesn’t implement technology correctly, it risks creating IT silos. An IT silo can be […]

What AV-over-IP Hybrid Solutions Are Here for the Long Run?

Several market areas are expected to see temporary AV-over-IP solutions, while others are likely to see new standards.

November 8, 2021 Brad Price Leave a Comment

When the COVID-19 pandemic began in early 2020, it was clear that business practices, educational methods, and ways of interacting across multiple industries would have to adapt rapidly to AV-over-IP solutions in order for these enterprises to stay afloat. To a remarkable degree, that effort paid off. A fortuitous combination of pre-existing technologies and initiatives […]