Search Results: hybrid work

ServiceNow and Qualtrics Add New Innovations to Help Companies Personalize and Scale Service Experiences

December 15, 2021 TechDecisions Staff Leave a Comment

Integrations combine rich customer and employee insights with digital workflows, empowering organizations to act quickly and deliver more meaningful service experiences SANTA CLARA, Calif. & PROVO, Utah–(BUSINESS WIRE)–ServiceNow (NYSE: NOW) and Qualtrics (NASDAQ: XM) today announced the availability of new joint capabilities that enable companies to deliver personalized service experiences. Combining ServiceNow’s digital workflows with […]

UCC Platforms Are Leading To An Increase In Helpdesk Tickets

The increased spending on UCC platforms like Zoom and Microsoft Teams has led to an increase in related helpdesk tickets, survey suggests.

December 14, 2021 Zachary Comeau Leave a Comment

Use of popular unified communication and collaboration (UCC) platforms like Zoom, Microsoft Teams, Cisco Webex, Google Meet, Slack and a host of others skyrocketed during the pandemic due to remote work migration, and these tools will continue to play an important role in the workplace as organizations adopt hybrid work models. However, the additional usage […]

Fishbowl Solutions is Mindbreeze Integration Partner of the Year 2021

December 14, 2021 TechDecisions Staff Leave a Comment

MINNEAPOLIS & CHICAGO–(BUSINESS WIRE)–#artificialintelligence—Mindbreeze, a leading provider of appliances and cloud services in the field of information insight, today announced the winner of its award program in the Integration category. Fishbowl Solutions is a partner from the first hour and shows its expertise again this year when it comes to the integration of Mindbreeze InSpire […]

NETSCOUT Unveils New UCaaS Monitoring Capabilities for Collaboration Platforms to Support IT Productivity and Improve End-User Experiences

December 14, 2021 TechDecisions Staff Leave a Comment

Problems with communications and collaboration tools are responsible for over half of all helpdesk tickets at 43% of organizations WESTFORD, Mass.–(BUSINESS WIRE)–NETSCOUT SYSTEMS, INC., (NASDAQ: NTCT), a leading provider of cybersecurity, service assurance, and business analytics solutions, today announced new unified communications-as-a-service (UCaaS) capabilities for its Smart Edge Monitoring solution to help organizations with work-from-home […]

Guardicore Reveals Only 2% of Businesses Use Segmentation to Protect All Mission-Critical Assets Like Applications, Endpoints, Servers and Other Sensitive Data

December 14, 2021 TechDecisions Staff Leave a Comment

New Report Shows Enterprises Deploying Limited Segmentation Strategies Despite 92% of Security Leaders Claiming to Believe the Technology Prevented Cyberattacks from Causing Data Breaches CAMBRIDGE, Mass. & TEL AVIV, Israel–(BUSINESS WIRE)–According to a new report, “State of Segmentation: Strong Implementations Reap Great Security Awards,” 96% of organizations claim to be implementing segmentation in their networks, […]

AWS Launches Region in Indonesia

December 14, 2021 TechDecisions Staff Leave a Comment

New AWS Asia Pacific (Jakarta) Region allows customers to run workloads and securely store data in Indonesia while serving end users with even lower latency Newly released AWS economic impact study estimates that the new AWS Region will create 24,700 direct and indirect jobs through a planned investment of $5 billion (IDR$71 trillion) in Indonesia […]

LUCD Announces Rebranding, Changes Name to BOSS

December 14, 2021 TechDecisions Staff Leave a Comment

LUCD has unveiled a new name, new logo, and new services offering as part of an extensive rebranding initiative NASHVILLE, Tenn.–(BUSINESS WIRE)–LUCD, the team of PhDs and data scientists behind the only commercially available Federated Learning Solution, has completed an extensive rebranding effort in response to accelerated company growth and a renewal in its corporate […]

Movandi Outlines Five Key Megatrends for 5G mmWave in 2022 and Beyond

December 13, 2021 TechDecisions Staff Leave a Comment

2022 is the Year Smart Repeaters Will Help Accelerate Challenging 5G mmWave Deployments IRVINE, Calif.–(BUSINESS WIRE)–#5G—Movandi, a leader in 5G millimeter-wave (mmWave) RF technologies and software, announced today its five megatrends for 5G mmWave next year and beyond. It’s been a tumultuous year for 5G as wireless carriers scrambled to deploy their networks at mid-band […]

Lockheed Martin, Radisys to Enhance 5G.MIL™ Interoperability with Open Standards-Based Stack

December 13, 2021 TechDecisions Staff Leave a Comment

Lockheed Martin leverages Radisys’ 5G software suite to support fielding of relocatable 5G base stations within military tactical networks. BETHESDA, Md.–(BUSINESS WIRE)–Lockheed Martin (NYSE: LMT) and Radisys, a global leader in open telecom solutions, have established an enterprise agreement for use of Open Radio Access Network (O-RAN) software in Lockheed Martin 5G.MIL™ products. The agreement […]

Plume Named to the 2021 CB Insights Digital Health 150 — List of Most Innovative Digital Health Startups

December 9, 2021 TechDecisions Staff Leave a Comment

Plume is recognized for achievements as one of the most promising private startups in the healthcare space. DENVER–(BUSINESS WIRE)–CB Insights today named Plume, the first and largest health tech company built for the transgender community, to its third annual Digital Health 150, which showcases the 150 most promising private digital health companies in the world. […]