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Network Security, News

HP Offers Free Cybersecurity Support and Other Benefits to Customers

HP arms customers & partners with support to weather operational and financial challenges surrounding the spread of COVID-19.

April 2, 2020 TechDecisions Staff Leave a Comment

HP IT management

HP Inc. announced a variety of relief initiatives aimed at arming its global channel partner community to navigate operational and financial challenges associated with COVID-19, including free cybersecurity support.

In addition to providing a variety of financing and leasing options for end customers, the company will offer short-term, market and country-specific incentives for channel partners. Offers will vary by geography and are dependent on partner eligibility.

In addition, HP has implemented a flat-rate incentive program and relaxed compensation models to allow for more partner flexibility with linearity while extending deadlines for submission of proof of performance and reporting, the company says.

“As a global company, we understand the importance of acting globally while executing at the local level. Rather than taking a one-size fits all approach, we are taking a customized approach specific to the unique and evolving dynamics at the market and country level, depending on a variety of factors,” said Christoph Schell, Chief Commercial Officer, HP Inc.

“We’re structured to ensure the continuity of our business operations even under the most challenging circumstances and we feel very fortunate to be in a position to offer the help and support needed by our valued partners and customers.”

HP Integrated Financial Solutions for end-customers

In partnership with its endorsed finance partners, HP’s Integrated Financial Solutions group is now offering a variety of financial and asset lifecycle options, including deferred/reduced payments until 2021, short term rentals and cash infusion for customer-owned HP devices through a sale leaseback program.

Related: The Cyber Security Checklist: Make Sure Employees Follow These 4 Cyber Security Best Practices

Qualified customers can convert existing, owned workplace assets into a payment solution or acquire technology needed today with reduced payments for the remainder of 2020 to alleviate temporary cash flow challenges.

Customers can also take advantage of a delayed payment structure or enroll in a PC rental program, available on equipment contracts for a period of 12 months. After 12 months, rental devices can be extended, purchased, or returned for an upgrade.

Free virtual cybersecurity support

To address potential cybersecurity risks for those working or learning from home, HP has launched a goodwill security campaign. In addition to offering tips and advice online, HP is offering free customer webinars to help set up home offices securely.

HP will also offer its HP Sure Click Pro free of charge through September 30, 2020, to help protect users from web, email, and document-based security threats.

HP Sure Click Pro enhances existing HP Sure Click with additional features such as editing Word and Excel documents within an isolated container. This offer will be available for use on all HP and non-HP Windows 10 PCs. Additional details are available on the HP.com Security Solutions site.

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Tagged With: Coronavirus, COVID-19, Cybersecurity, HP

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