Hikvision customers can now contact the video surveillance provider for direct support related to cybersecurityconcerns.
Installing security contractors, clients and technology partners can reach the the company’s cybersecurity hotline directly by calling (626) 723-2100, or by dialing the general technical support line at (866) 200-6690 and pressing #5. Related support inquiries can also be sent via email to [email protected].
“Cybersecurity is Hikvision’s top priority,” says Jeffrey He, president of operations in the United States and Canada. “Innovation and R&D are integral parts of our technology development, and continuous improvements to our cybersecurity support with this hotline solidify our commitment to secure our products even further.”
In other recent developments, the company appointed Chuck Davis, a former IBM executive security architect, to serve as cybersecurity director for the company’s North American operations.
Davis has worked for more than 20 years building cybersecurity programs for large enterprise organizations. He began working for IBM in 1997 and rose to the position of global security operations manager before leaving the company in 2011. He later returned in 2015 as executive security architect, serving in that role for more than two years prior to joining.
More about Hikvision:
Hikvision is the world’s leading supplier of video surveillance solutions. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures standard- and high-definition cameras, including a variety of IP cameras, analog cameras, and cameras featuring the latest in high-definition analog technology. Hikvision’s product suite also includes digital video servers, hybrid and standalone DVRs, NVRs, and other elements of sophisticated security systems for both indoor and outdoor use. Committed to the utmost quality and safety of its products, Hikvision encourages partners to take advantage of the many cybersecurity resources Hikvision offers, including the Hikvision Security Center.