• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Project of the Week
  • About Us
    SEARCH
Latest News

Q-nomy Launches Q-Flow 6.3 Service Pack 1

February 9, 2022 TechDecisions Staff

The latest edition of Q-nomy’s market-leading customer journey management solution introduces numerous advancements in system performance and user experience.

MIAMI–(BUSINESS WIRE)–#CustomerExperience–Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions, today announced the release of version 6.3 SP1 of its Q-Flow® software platform.

This latest release delivers a new user interface for customer service agents, which is more intuitive and simpler to use. The new UI is also finely tuned to the needs of cross-channel service providers, offering quick navigation between in-store and digital channels, and built-in support for integrated video and other means of remote customer interactions.

The new version also includes numerous technical upgrades, providing extended integration and single-sign-on capabilities for delivering enterprise solutions. In addition, Q-Flow 6.3 SP1 streamlines the performance of various server and communication components.

“With the new release, we’re putting the emphasis on user experience,” says Eran Reuveni, Senior VP of Product and Business Strategy at Q-nomy. “Customer service environments become more complex and involve agents working remotely, across multiple channels. This creates a double challenge: necessitating a simplified user interface to help staff navigate the environment, as well as the back-end to keep interactions flowing quickly and smoothly, even at the largest scale of operation. Our software manages to tackle both these challenges with great success.”

Q-Flow 6.3 SP1 is now available to new and existing users of Q-nomy’s Q-Flow omnichannel customer journey management software.

About Q-nomy Inc.

Q-nomy is a leading software vendor providing solutions that optimize true omnichannel digital and physical business processes and customer journeys. Q-nomy helps global businesses and organizations to perform better by streamlining the customer journey in physical and online points of sale, service, and care. Q-nomy has over 1200 installations in five continents in healthcare, government, finance, telco, retail, and education organizations.

Additional Resources:

Q-nomy’s Main Website – https://www.qnomy.com

Follow us on Twitter at – https://twitter.com/QnomyInc

Contacts

Q-nomy Media Contact:

Harel Kraiem – [email protected]

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our digital newsletters!

Related Content:

  • Virgin Media O2 Partners with VMware to Complete…
  • SEON Expands Advanced Digital Device Fingerprinting to Counter…
  • Akumina Announces 86% Year-over-Year SaaS Bookings Growth as…
  • Skykit Survey: Sharing Data Dashboards Broadly with Employees…

Latest Downloads

Practical Design Guide for Office Spaces
Practical Design Guide for Office Spaces

Recent Gartner research shows that workers prefer to return to the office for in-person meetings for relevant milestones, as well as for face-to-fa...

New Camera Can Transform Your Live Production Workflow
New Camera System Can Transform Your Live Production Workflow

Sony's HXC-FZ90 studio camera system combines flexibility and exceptional image quality with entry-level pricing.

Creating Great User Experience and Ultimate Flexibility with Clickshare

Working and collaborating in any office environment today should be meaningful, as workers today go to office for very specific reasons. When desig...

View All Downloads

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial IntegratorSecurity Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Contact Us
  • Comment Guidelines
  • RSS Feeds
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!
Emerald Logo
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSYour Privacy ChoicesTERMS OF USEPRIVACY POLICY

© 2025 Emerald X, LLC. All rights reserved.