It’s always a challenge not just to insinuate a proposed audio visual product’s ROI, but to actually prove it in a technology pitch. Thankfully, nobody knows more about A/V products and their return on investment better than the professionals who handle them every day. And many of them just saw countless good examples in-person.
Something our colleagues over at Commercial Integrator – the trade pub for A/V installers – have noticed in recent years is that there’s an increasing number of technology decision makers attending InfoComm, the A/V industry’s largest American trade show. The show is responding by encouraging integrators to exhibit or bring along their best decision-making clients.
The following audio visual products and services – which were on display at InfoComm 2019 and were buzzed-about by integrators — are ideal for technology pitches because they have a very clear demonstration of ROI:
Mersive recently expanded its Solstice wireless collaboration platform to improve meetings and add value to the spaces themselves, even when not in use. This includes:
- The capability to allow any display to be used for collaboration
- Providing Miracast support to increase collaboration participation
- Developing an analytics solution that provides both meeting room monitoring and in-depth meeting analytics to aid stakeholders in optimizing space planning, workforce scheduling and more.
Mersive Solstice also added cloud-based software tool Kepler which collects data from Solstice Pods installed in meeting rooms and huddle spaces to provide insights into levels of user content sharing, device usage, meeting statistics, and room usage such as peak hour tracking, room popularity, average meeting length and more.
This collaboration solution supports most common devices, operating systems, and business plugins and is priced similarly between on-premise and cloud-hosted models.
More competitively, though, the Intel Unite solution offers IT managers the ability to view telemetry data on connections, presentations, and average meeting times. With Unite, IT can measure the usage of hardware, software, and room utilization to inform planning.
This monitoring software for videoconferencing “eliminates troubleshooting by 90%” and saved one company over $1 million, says VisibilityOne.
The VisibilityOne platform provides real-time data and system health status information across vendors and cloud services. After downloading and installing the VisibilityOne app, which is supported by the Microsoft Windows workstation and Server operating systems, companies only need a single app per building or location. Some features include:
- Call disconnect information
- Site-to-site quality of service (QoS)
- 24-hour meeting schedule viewer
- Live performance data, including network throughput, jitter and packet loss
- Video conference device health statistics
- Remote reboot
- Microphone and camera disconnect alerts
- VIP user priority video conferencing monitoring on cloud services
- Management reports supporting ROI
- Incident detail reporting
The new Logitech Sync allows the IT department to remotely monitor, manage, and gain insight from Logitech devices in the conference room. Logitech’s recently announced Tap product is a good example.
It’s a touch-panel device that plugs into a PC and works with Google, Microsoft, or Zoom, with a consistent user interface. Sync fits into this story by addressing the market for scale – not hundreds, but thousands of devices.
The management works through a browser interface, and IT admins will be able to cut back on-site visits and trouble tickets thanks to the insights gained from the platform. Remote monitoring and management also simplify tasks like firmware updates, while the architecture readies users for new insights.
AVI-SPL Symphony aaS
Tech managers can leverage AVI-SPL Symphony as a Service (SYaaS) to monitor and manage collaboration spaces and devices.
Building off of their success with Symphony (for monitoring, managing, running diagnostics on AV systems), integrator AVI-SPL aims to provide an alternative consumption model for organizations to conduct proactive monitoring and management of their collaboration estate via Symphony.
The as-a-service solution benefits tech managers it a couple of clear ways:
- It enables integrated collaboration workflows, providing a single pane view into the supporting technology estate.
- It delivers real-time, actionable business intelligence around network performance, room utilization, device functionality, and usage trends.
“It creates a single-pane view into total enterprise technologies and it provides real-time access to actionable business intelligence to help our users make more informed decisions with respect to their technology purchases,” says senior VP of service operations Tim Riek.
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