FrontdeskAI offers a new artificial intelligence solution designed for appointment-based businesses. Called Sasha Online, an intelligent webchat solution features advanced conversational AI technology that can quickly and intelligently respond to inquiries and appointment requests with human-like conversation. It delivers immediate productivity and revenue generation through automated appointment scheduling and rescheduling and improved customer engagement.
Unlike traditional webchats that are either very limited bot-based widgets or require manual support, Sasha Online has contextual based capabilities that both automate and provide an enjoyable human-like experience to respond to website visitor’s questions and information requests. Because Sasha Online learns with every interaction, it remembers customers and their preferences.
The platform can be integrated into customers’ websites within a few minutes. Every deployment is customized to an individual business, including workflow, service options and brand and tone. Of particular benefit to franchise businesses is that Sasha Online ensures the franchiser keeps control of the brand voice and tone of its web presence while allowing franchisees to manage their location specific information such as hours, services and promotions. It contextually switches to the relevant location so that the customers are immediately interacting with the correct and relevant information.
Sasha Online provides intelligence and reporting tools for franchises and individual business owners in terms of understanding the nature and frequency of inquiries, trends around appointment scheduling and cancellations, their most popular services and potential services that are not currently available but frequently requested.
According to FrontdeskAI, customers typically achieve 30% increase in revenue within the first 30 days resulting from reduced miss appointments, easy rescheduling and productivity improvements.
Because Sasha Online uses the same advanced AI technology of FrontdeskAI phone, it has advanced intelligence specific to the wellness industry which delivers immediate value and impact. With Sasha Online, appointment-based businesses now have omni-channel AI assistants including phone and web solutions to respond to customer information and appointment needs.
Monthly subscriptions start at $99 a month, which includes deployment, unlimited interaction and reporting.