• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Project of the Week
  • About Us
    SEARCH
Compliance, News

What Decision Makers Need to Know About the Telecos’ Data-Selling Scandal

Sprint, AT&T, and T-Mobile are facing unhappy customers after selling real-time location data to third party businesses.

May 20, 2019 Jessica Messier Leave a Comment

Cybersecurity Consolidation, cyber readiness
NicoElNino/stock.adobe.com

According to Motherboard, major telecommunications companies are facing lawsuits for selling their customers’ location data to third party companies.

Earlier this year, it was revealed that AT&T, T-Mobile, and Sprint had sold access to the real-time locations of their customers’ phones to third party “middlemen companies,” including one called Securus, before going to bounty hunters. Customers are seeking damages from those companies.

Motherboard also says that Verizon was involved in a data scandal last year when it sold location data to third parties, including the bail bondsman industry.

“The class in each lawsuit covers an approximation of the telcos’ individual customers between April 30, 2015 and February 15, 2019: 100 million for Verizon, 100 million for AT&T, 50 million for T-Mobile, and 50 million for Sprint,” Motherboard says. “Each lawsuit is filed in the name of at least one customer for each telco, and they are seeking unspecified damages to be determined at trial, the complaints read.”

The bulk of those complaints honed in on whether or not each company violated a part of the Federal Communications Act, which states that telcos are obligated to protect customers’ confidential proprietary information (CPI) and customer proprietary network information (CPNI), and whether or not customers’ CPNI was accessible to unauthorized third parties “during the relevant period,” Motherboard says.

The complaints also mention how selling that data enabled low level law enforcement “to locate phones without a warrant.”

Motherboard also reports that it initially helped unveil these companies selling customers’ data earlier this year. After the news broke, each company stated that they would stop selling phone location data to third parties. “AT&T and T-Mobile previously told Motherboard they have already done so, ”Motherboard says.

Sprint plans to discontinue the sale of customers’ data at the end of this month; Verizon pledged to stop selling customers’ location data after the 2018 scandal.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our digital newsletters!

Tagged With: Data Collection, Data Security, Legal

Related Content:

  • Cloud, SASE, Aryaka How the Cloud is Redefining Media Production and…
  • Singlewire Software mass notification interview Singlewire Software on Mass Notification Solutions
  • URI catchbox 1 Catchbox Plus: The Mic Solution That Finally Gave…
  • Engaging virtual meeting with diverse participants discussing creative ideas in a bright office space during daylight hours Diversified Survey: Workplace AV Tech is Falling Short,…

Free downloadable guide you may like:

  • ChatGPT, generative AI, enterprise, workplaceBlueprint Series: ChatGPT and Generative AI in the Workplace

    This latest release of the TechDecisions Blueprint Series explores the new phenomenon of tools such as ChatGPT and how IT leaders should go about deploying generative AI in their organizations.

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Latest Downloads

Practical Design Guide for Office Spaces
Practical Design Guide for Office Spaces

Recent Gartner research shows that workers prefer to return to the office for in-person meetings for relevant milestones, as well as for face-to-fa...

New Camera Can Transform Your Live Production Workflow
New Camera System Can Transform Your Live Production Workflow

Sony's HXC-FZ90 studio camera system combines flexibility and exceptional image quality with entry-level pricing.

Creating Great User Experience and Ultimate Flexibility with Clickshare

Working and collaborating in any office environment today should be meaningful, as workers today go to office for very specific reasons. When desig...

View All Downloads

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial IntegratorSecurity Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Contact Us
  • Comment Guidelines
  • RSS Feeds
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!
Emerald Logo
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSYour Privacy ChoicesTERMS OF USEPRIVACY POLICY

© 2025 Emerald X, LLC. All rights reserved.