G4S Compliance & Investigations, a leader in insurance claim solutions, has launched G4S PartnerLink, an advanced case management and business analytics portal.
Within G4S PartnerLink, users can efficiently and securely view and collaborate on files while having the ability to assign and review work product in real time.
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“We understand in today’s competitive market, it’s critical to continue investing in proprietary tools and technology,” says Michael J. Malone, president of G4S Compliance & Investigations. “With the introduction of G4S PartnerLink, we are proud to continue offering best-in-class products to our clients while allowing them to see increased efficiency and cost savings.”
Case access is available 24/7, ensuring clients can analyze and manage data instantaneously, leveraging G4S’ entire suite of case management and business analytics technology from a single, easy-to-use platform. Using these features, clients can decrease costs by quickly identifying and referring high-risk claims as well as a reducing indemnity dollars and improving cycle times. In addition, clients can manage and grade vendors directly within G4S PartnerLink.
The Vendor Management portal enables users to:
- Rate vendors based on multiple criteria, analyze data and view performance dashboards to easily identify top performing and underachieving vendors to mitigate risk and future incidents
- Monitor, track and report on performance issues
- Automatically assign and schedule activities and track through to completion
- Easily trigger email notifications to vendors on overdue assignments, tasks, insurance requirements and licensing renewals
G4S PartnerLink is accessible by claims staff, management and other integral personnel with advanced security features. These features include access for all stakeholders through the utilization of a dedicated username and password for file allocation and review. Through this collaborative approach available with G4S PartnerLink, users can share work product, communicate with legal teams and clients, track assignments, review video and more.
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