Business communications and IT support platform provider GoTo is launching a new IT helpdesk feature within its GoTo Connect unified communications-as-a-service platform that allows end users to submit a support ticket directly within the app. According to the Boston-based company, this functionality is designed to enable a consolidated view to help accelerate resolution time for […]
Users of the macOS version of Zoom are being urged to apply a patch after a vulnerability was discovered that could allow an attacker to gain access over the entire operating system. Specifically, the vulnerability lies in the Zoom Client for Meetings app for macOS, both standard and IT admin editions, with version 5.7.3 and […]
Advanced network detection and response solution provider NETSCOUT is launching Arbor Insight, a new technology designed to enhance and extend threat detection, service delivery and network operator visibility to address a rapidly changing security landscape. The company says Arbor Insight can be combined with Arbor Sightline, its anomaly-detection and network traffic analysis solution, to extend […]
Amazon Web Services is officially launching AWS Private 5G, a new private mobile network for enterprises designed to be easy to deploy and operate without any specialized expertise. The managed service includes all the required hardware and software to help businesses run their connected environments, with use cases including smart manufacturing facilities, security applications at […]
Unified security and endpoint management software provider Syxsense has announced Syxsense Zero Trust, a new module within the company’s Enterprise solution designed to enable endpoint compliance with Zero Trust Network Access (ZTNA) policies. According to the company, Syxsense Zero Trust serves as organizations’ trust evaluation engine for endpoints, offering visibility and control over network access […]
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. New Google Meet live-sharing features As […]
Phishing attacks are becoming all too common, and they are becoming increasingly sophisticated, leveraging text messages to trick employees not clicking links. However, the use of multi-factor security keys, robust security practices and a strong culture of security can help thwart them, as evidenced by a recent attack against Cloudflare. The web performance and security […]
A consortium of leading software and cybersecurity companies led by AWS, Splunk and Symantec have announced a new open-source effort to break down data silos that they say are impeding security teams. The companies at Black Hat USA 2022 in Las Vegas this week announced the launch of the Open Cybersecurity Schema Framework project to […]
Amazon Web Services is launching new digital subscription training resources designed to help IT professionals prepare for certification exam and advance their cloud infrastructure skills, including features to help learners prepare for AWS-specific certifications. The subscriptions, AWS Skill Builder Individual and Team subscriptions, build on the launch of AWS Skill Builder last fall, were developed […]
Customer engagement software company Verint has launched a new native integration with Zoom as part of its cloud platform for Zoom Meetings and Zoom Phone interactions with its Engagement Data Management solution. According to Verint, the integration will provide a quick and straightforward way of consolidating recorded Zoom interactions with customer interaction and feedback data […]
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