
Jabra Launches Engage AI SaaS Solution & Contact Center Headsets
Jabra, the Copenhagen, Denmark-headquartered provider of personal sound, video and office solutions, launched a new Software-as-a-Service (SaaS) solution, Engage AI and two new Engage headsets designed for contact centers. Engage AI utilizes artificial intelligence (AI) technology to provide real-time insights to improve customer calls and support employee wellbeing. The launch comes on the back of […]