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Verizon Business

Verizon Contact Center

Verizon Rolls Out New Contact Center Features to Improve Customer Journey

January 11, 2023 Zachary Comeau Leave a Comment

Verizon Business is launching a new sutie of digital engagement capabilities for the Verizon Virtual Contact Center designed to improve the end-to-end digital customer journey via a focus on smart, connected, self-service and human-assisted interactions. The company aims to reduce the friction along the customer journey and address their needs across any channel and facilitate […]

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