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Unified Communication and Collaobration

Hybrid Meetings

UCC Platforms Are Leading To An Increase In Helpdesk Tickets

December 14, 2021 Zachary Comeau Leave a Comment

Use of popular unified communication and collaboration (UCC) platforms like Zoom, Microsoft Teams, Cisco Webex, Google Meet, Slack and a host of others skyrocketed during the pandemic due to remote work migration, and these tools will continue to play an important role in the workplace as organizations adopt hybrid work models. However, the additional usage […]

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Videoconferencing Habits

Avoid the Awkward Double-and-Triple “Bye” and Streamline Your Calls With These Zoom Shortcuts

March 27, 2020 Zachary Comeau Leave a Comment

If you’re new to video conferencing — or even if you aren’t — you’ve probably found yourself unable to coherently think about your next steps at the end of video calls. The time comes when everyone has said all the important things they need to say and now everyone has to move on with their […]

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