The Cyber Readiness Institute (CRI) launched new online tools and programs to help small and medium-sized businesses navigate the complexities of cybersecurity and make their organizations less vulnerable to cyberattacks. The New York-based nonprofit works with some of the world’s leading cybersecurity and supply chain experts, global enterprises, and thousands of small and medium-sized businesses […]
Business communications and IT support platform provider GoTo is launching new contact center features that give agents the ability to collaboratively and securely assist customers within their web browser. The feature is Co-browse within the GoTo Contact Center, and it is designed to help agents be more efficient and help customers at small and medium-sized […]
New research from Microsoft suggests that small and medium-sized businesses that are early adopters of technology see faster and higher rates of growth, are more likely to achieve business objectives and are more likely to be confident in their future success. The research, the Microsoft SMB Voice and Attitudes to Technology Study 2022, shows that […]
Although the pandemic forced many small and medium-sized businesses (SMBs) to scale back their operations—and in some cases close all together—those businesses saw an increase in cyberattacks, according to a new study from remote access and enterprise password management solutions provider Devolutions. The company’s survey of 440 IT professionals and tech decision makers at organizations […]
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