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Digital Employee Experience

A close-up of a technician’s hands typing and navigating through troubleshooting steps on a computer in a well-lit office. , natural light, soft shadows, with copy space

Five Ways to Reduce Desktop Support Troubleshooting Time

October 21, 2024 Jeff Johnson Leave a Comment

Gartner predicts digital employee experiences (DEX) will be crucial for IT by 2025. Here’s 5 strategies to streamline desktop support for seamless operations.

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VMware DEX

VMware Enhances Digital Employee Experience Solution

June 12, 2023 Zachary Comeau Leave a Comment

VMware is launching four new enhancements to its digital employee experience (DEX) solution designed to strengthen its vision for a comprehensive, unified DEX solution. The enhancements include the general availability of DEX for third-party managed devices, DEX for VMware Horizon, AI-driven Guided RCA and the intent to expand Workspace ONE ITSM Connecter for ServiceNow support […]

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