
Southwest Airlines’ Holiday Collapse Due in Part to Outdated IT Systems
Southwest Airlines' holiday fiasco, caused in part by outdated flight scheduling systems, shows how important IT is to any organization.
A common critique of leadership by IT professionals on social channels such as Reddit is an inability or unwillingness to commit time, money and resources to updating outdated IT systems that underpin the organization’s ability to function. The idea of IT being a cost center rather than a foundational component of an organization is an […]