Dialpad and Playvox Partner to Optimize Agent and Customer Experience Through Dialpad Contact Center
The Dialpad and Playvox partnership delivers the most comprehensive, AI-enabled workforce solution for contact centers SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with Playvox to add advanced workforce engagement management (WEM) capabilities to Dialpad Contact Center. Through an OEM partnership with Playvox, the leading CRM-connected omnichannel […]