In this episode of MyTechDecisions Podcast, host and TD Managing Editor Jonathan Blackwood speaks with Jerry Koutavas. Jerry is the President of THE ASCII Group, a vibrant community of independent MSPs, VARS and solution providers in North America. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
Topics include what The ASCII Group is, how important it is for IT providers and all installers to join groups, and what the group provides to its members that allow them to grow as IT providers. We also discuss reasons why end users should seek out IT providers that are members of The ASCII Group, and why end users should be wary of IT providers that say they have all the answers.
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(1:16) Jonathan explains why hiring installers that are members of groups like ASCII is beneficial
(5:04) Interview with Jerry Koutavas begins
(5:42) What is The ASCII Group?
(7:24) The differences between break-fix, managed services, IT providers, and more
(9:57) The struggles for end users that need to choose an IT provider
(11:00) Why members of his group are better equipped to meet end user needs as a part of The ASCII Group
(16:46) How members work as subject matter experts to provide information to end users
(22:33) The ASCII Group summits allow IT provider members to meet face-to-face and share ideas and information
(24:53) Beware the pitfalls of companies that say they can do it all and have all the answers, because being an IT Installer is a constant evolution
(27:20) Where will The ASCII Group be 5 years from now
Listen to this podcast using the embedded player below, or use the link to download (right-click to save) or to listen using your system's media player. On mobile devices simply click the Download this Audio File link below and your devices player will automatically play the file.
Listen to My TechDecisions Podcast – Episode 7, Jerry Koutavas of The ASCII Group
Filesize: 43 MB