Biometrics-as-a-Service (BaaS) applies the well-established benefits of Software-as-a-Service (SaaS) to biometrics. Its cost-effectiveness is fueling its rapid growth, as the BaaS market is projected to be worth $2.9 billion by 2022. The statistics aren’t all that surprises. It takes manpower and resources to implement an in-house authentication system. By outsourcing IT departments can focus on other areas and utilize the knowledge and expertise of companies that concentrate on technologies like biometrics. No longer do IT employees need to experts in so many fields when outsourced services are available.
Modis and LumenVox Offer Biometrics Expertise to IT Deparments
Helping fuel the growth of outsources biometric authentication are Modis and LumenVox. The two companies recently announced a partnership to offer customer tailored speech and biometric authentication services to companies, providing enterprises with a proven system that works and simplifying implementation of the software platform.
The Benefits Explained by Authentication Experts
Hosting a biometric platform with LumenVox, Modis can provide authentication solutions designed for businesses that have decided to outsource their IT and concentrate on their own strengths. “LumenVox is pleased to have Modis ITO as a partner for serving enterprises with authentication services. Our partnership serves the specific needs of the clients in a certified environment within Europe, while meeting the strict GDPR regulations and requirements nowadays,” says Bettina Stearn, managing director, Europe LumenVox.
Adds Martin Wimmer, managing director at Modis, “With this partnership, we take another bold step forward towards enhancing user experience. The LumenVox solution is an excellent addition to our contact channels for more self-service based on cutting edge technology. By creating automated user-friendly processes, efficiency and customer satisfaction can be continuously improved.”
Where to Catch Modis and LumenVox
On June 5-6, both companies will be present at the annual Service Desk and Service Management World in Cologne, Germany and showcase the solutions.