According to report by Symantec, by the end of 2017, the average user was receiving 16 malicious emails per month. For an organization or business, this can be a huge time suck and a risk to the company info and network. Addressing and rectifying problems can take days. Even then, your business can still fall prey to another email-borne attack.
To minimize automate incident response and provide remediation options so that organizations can addresses issues faster and more efficiently, Barracuda has introduced to its Barracuda Total Email Protection customers its Forensics and Incident Response.
Benefits of the Forensics and Incident Response:
- Automated incident response gives customers and channel partners a faster, more efficient way to find, investigate, and remediate malicious emails delivered to users’ inboxes
- Administrators can send alerts to impacted users, easily find users who clicked on links, and remove malicious emails directly from users’ inboxes
- Discovery and threat insights help identify anomalies in delivered email, providing more proactive ways to detect potential email threats
With Forensics and Incident Response, when users report a targeted attack, administrators can investigate the attack, find all the affected users, remove malicious emails directly from users’ inboxes, and send alerts to users impacted by an incident. In addition, discovery and threat functionality help identify anomalies in delivered email, giving customers and channel partners proactive ways to detect email threats.
“Today when security teams learn about email-borne attacks, for most companies, security incident response is a time-consuming, manual process that can take hours or days to identify and remediate, which can often lead to further spread of an attack,” says Asaf Cidon, VP of Content Security, Barracuda. “Forensics and Incident Response addresses these problems by arming businesses with the tools and information they need to handle incidents in a faster and more proactive way that can take minutes instead of hours or days.”
Wilbur-Ellis, a leading global agribusiness company, deployed Forensics and Incident Response to strengthen email security, and their IT team is already seeing the benefits. Before introducing the solution, the IT team at Wilbur-Ellis relied on users to report email attacks that may have slipped past email security. Each day users reported a few attacks, most of which relied on social engineering tactics, and for every one of those attacks the team had to search through tens of thousands of emails to see if any of their 4,000 other users had gotten the same message.
“Barracuda Forensics and Incident Response allows us to find the emails that slip through the filters and remove them as needed,” says Rick Cahoon, Director of Enterprise Security and Support at Wilbur-Ellis. “Knowing who got the bad email in our enterprise is now all in the same tool. When a suspicious email is reported, we can begin to and sometimes completely remediate the environment quickly. We can identify which users received the email, which users clicked on any bad links, and block future emails from the bad account — all in the same interface. Barracuda Forensics is a big win for our IT and security teams.”