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Zachary Comeau

Bose VB1 University of Chile

Bose Videobar VB1 Helps Boost University of Chile’s Hybrid Learning

September 6, 2022 Zachary Comeau Leave a Comment

The University of Chile— well known for its teaching, research and 21 Chilean president alumni—was looking for new ways to connect professors and students, and Bose Professional was selected to ensure its vision was realized. The Bose Videobar VB1 all-in-one USB conferencing device provides professors with the an easy-setup and transparent user experience needed for […]

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Azure AD Unmanaged Accounts

Microsoft Ends Unmanaged Accounts for B2B Collaboration in Azure AD

September 6, 2022 Zachary Comeau Leave a Comment

Microsoft is ending unmanaged accounts for business-to-business collaboration in Azure Active Directory, resolving a major pain point for customers that had led to increased support costs and made access management difficult. According to the Redmond, Wash. IT giant, this makes external collaboration more secure in Azure Active AD, now part of the company’s rebranded suite […]

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COMPTIA JULY 2022 TECH JOBS REPORT

CompTIA: Tech Hiring Remains Solid Despite Economic Worries

September 2, 2022 Zachary Comeau Leave a Comment

Organizations are continuing to grow their technology teams, with the tech sector adding 25,000 new workers in August, boosting tech industry employment in 2022 46% ahead of last year and 92% ahead of 2019, according to IT association CompTIA. Throughout the economy, companies added 21,000 tech workers for the month, but the unemployment rate for […]

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Microsoft Windows 11 Copilot

Microsoft Rolls Out New Azure MFA Migration Tool

September 2, 2022 Zachary Comeau Leave a Comment

Microsoft is launching the general availability of the new Azure MFA Server Migration Utility to help customers modernize security and migrate from on-premises MFA Server to cloud-based Azure MFA. This comes after Microsoft began blocking new downloads of the on-prem MFA Server since July 2019, pushing customers toward Azure MFA, which Microsoft calls its “premier […]

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This Week in IT, IT News

This Week in IT: Zero Trust, TikTok Bug, Remote/Hybrid Work Solutions

September 1, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. Big tech players add zero-trust security […]

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MIcrosoft Entra External ID

Microsoft’s Azure VMs with Arm-Based Processes Now Generally Available

September 1, 2022 Zachary Comeau Leave a Comment

Microsoft says its new Azure Virtual Machines with Ampere Altra Arm-based processors are now generally available, allowing customers to launch them in 10 Azure regions and multiple availability zones around the world. The company earlier this year launched the preview of new general purpose Dpsv5 and Dplsv5 and memory optimized Epsv5 Azure Virtual Machine series-— […]

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Slack Canvas

Slack Unveils New Security Upgrades

September 1, 2022 Zachary Comeau Leave a Comment

Workplace communication platform Slack is releasing three new security features to help organizations detect suspicious behavior, protect their Slack instance with proactive alerts and configure 12 different identity providers to a single organization. With remote and hybrid work proving to have staying power regardless of the existence of a health crisis, tools such as Slack […]

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Microsoft Fortra healthcare ransomware

Microsoft: This is How to Protect Against Ransomware

September 1, 2022 Zachary Comeau Leave a Comment

Microsoft has outlined its three strategies to protect against ransomware and the growing as-a-service cybercrime economy that has taken hold among ransomware groups. As well as investing in “integrated threat protection across devices, identities, apps, email, data and the cloud,” Microsoft suggests organizations take three key strategies to protect against ransomware, including preparing a defense […]

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AI Automation burnout

AI Contact Center Agent Spending Will Reach $2 Billion This Year

August 31, 2022 Zachary Comeau Leave a Comment

Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]

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Zoom Anthropic Claude AI Zoom IQ

Zoom to Launch Customer Managed Key for Security Compliance

August 31, 2022 Zachary Comeau Leave a Comment

Videoconferencing giant Zoom is launching Zoom Customer Managed Key (CMK), a new security offering designed to help customers address stricter compliance requirements and give them the ability to protect certain data stored within Zoom Cloud using their own encryption keys. According to Zoom, CMK is the company’s “newest advanced security offering.” The company says the […]

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