Zoom and Genesys Partner to Position Around Zoom Phone to Improve Collaboration & CX
Videoconferencing giant Zoom and Genesys, a global cloud provider of customer experience (CX) orchestration, has expanded its partnership. The duo will help businesses deliver CX by building upon its integration between Zoom Phone and Genesys Cloud CX. Together, the offerings provide organizations with an easy-to-configure and feature-rich cloud contact center and unified communications solution that […]
