The Value of IT Service Management (ITSM)
IT Service Management (ITSM) takes traditional IT management and delivers it as a service, streamlining processes and providing better management.
Business Management
‘Pandemic Perks’ We Couldn’t Have Imagined Before the Crisis
While many businesses save money on employee travel and office needs, their employees’ mental health has taken a hard hit during the pandemic. To make up for that, some business managers are offering ‘pandemic perks’ to show their workers they care. An Inc.com piece recently wrote that businesses are rethinking their benefits packages to provide […]
The Importance of Developing a Training Program for New Technology
When an IT manager implements a new technology project, there are a few fantasies of user adoption that runs through his or her head. Sometimes we’re doing it on behalf of upper management. We never wanted to adopt this technology in the first place, and we believe that none of the end user employees in […]
Achieve Employee Buy-In with These Strategies
Achieving employee buy-in is just one part of change management, but it’s by far the most complicated and the part we’ve heard most leaders struggle with. So we thought we’d come up with some change management tips which focus on getting employees to buy-in to new technology — or even just new directions in leadership. […]
How to be a Leader…On Zoom Chats
Understanding how to be a leader at your company, org, or department is difficult enough without learning to adjust to this new Zoom call business world. Nonetheless, there are things you can do while on camera to effectively lead meetings that don’t directly translate if you’re confident in the physical meeting room. A session at […]
