Telecomm Company Uses NICE Robotic Process Automation to Optimize Front- & Back-Office Workflows
NICE Robotic Process Automation used to automate both front and back-office operations to increase employee engagement and increase customer satisfaction.
NICE announces that a multinational telecommunications corporation has introduced NICE Robotic Process Automation across its pan-India operations as part of a post-merger consolidation. The automation solution is being deployed to optimize both front- and back-office workflows for increased productivity and customer satisfaction, according to NICE. Thousands of employees will benefit from NICE Robotic Process’s attended […]