William Zadnik, applications engineer at Shure, joins the podcast to talk about how audio has become critical for hybrid working.
Scott Wharton, VP & GM of video collaboration at Logitech, joins the podcast to talk about hybrid work and how IT can help users collaborate.
Survey Finds Top Paths for Support—Phone and Email—are Insufficient as Top Employee Complaints Include Slow Resolution Times, Lack of Response, and Inability to Reach an Agent SANTA CLARA, Calif.–(BUSINESS WIRE)–#ITSM—Espressive, the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced results from the Virtual Support Agent Strategies for Today’s Hybrid Workforce research […]
DALLAS & TORONTO–(BUSINESS WIRE)–Ryan, a leading global tax services and software provider, has been named to the 2022 Best Workplaces™ for Hybrid Work in Canada. Great Place to Work® developed this inaugural list to recognize the companies that shifted to a hybrid work setting because of the ongoing pandemic. “Being named to this inaugural list […]
With the new One:Quick product line from LG, organizations can now leverage an All-in-One solution that introduces unprecedented flexibility into the modern office, helps collaboration, reduces the burden on IT, and streamlines meetings. Many organizations have adapted to working remotely, and employees have also adapted to the new ways of working, turning their homes into […]
Pull up a chair in AVI-SPL’s virtual conference room as the company chats with industry experts about collaboration in the hybrid digital workplace, and how to connect on-site and remote team members. Explore UC and meeting room technology to boost productivity and safety. AVI-SPL supports the three keys to hybrid workplace success: employee engagement, physical […]
Riverbed AppResponse enhances analysis of leading video collaboration apps Zoom and Microsoft Teams, new DNS Insights, and expands TCP metrics support SAN FRANCISCO–(BUSINESS WIRE)–Riverbed | Aternity today announced it added critical visibility and reporting capabilities to its industry-leading, unified visibility solutions, including for popular video and collaboration applications Zoom and Microsoft Teams. Key updates to […]
Last year at this time, I was predicting how the various dominoes would fall as a result of what we learned in the first year of the COVID-19 pandemic. Now, most of the way through a second year of coping with COVID-19 and looking at what 2022 will bring, my focus is on what is […]
Microsoft recognizes SHI’s ability to deliver tailored, frictionless modern workplace solutions SOMERSET, N.J.–(BUSINESS WIRE)–SHI International, one of the world’s largest technology solutions providers, today solidified its position as one of the top Microsoft Modern Workplace partners with the Advanced Specialization in Microsoft Teamwork certification. This achievement underscores SHI’s commitment and success in ensuring that customers […]
Historically, videoconferencing and collaboration technologies were largely reserved for the office, with executives, managers and some information workers using those tools to get face time with their far away shareholders, employees and customers. Then 2020 happened, and suddenly, tools like Zoom and Microsoft Teams became household names with workers everywhere having to quickly learn the […]
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