Search Results: verint

Verint Launches New Compliance Recording Integration with Microsoft Teams

Verint's integration with Microsoft Teams is designed to help heavily regulated businesses manage their compliance in the UC&C platform.

November 16, 2022 Zachary Comeau Leave a Comment

Customer engagement solution provider Verint has announced a new compliance recording integration with Microsoft Teams to help heavily regulated businesses manage their complex compliance needs across all communication modes used in Microsoft Teams. Certified for Microsoft Teams in November, Verint Interaction Recording is designed to centrally capture, store, retrieve and analyze Teams voice calling, chat, […]

Verint Launches Engagement Data Management, Zoom Integration

Verint has launched a new native Zoom integration with its Engagement Data Management solution to help understand customer engagement.

August 11, 2022 Zachary Comeau Leave a Comment

Customer engagement software company Verint has launched a new native integration with Zoom as part of its cloud platform for Zoom Meetings and Zoom Phone interactions with its Engagement Data Management solution. According to Verint, the integration will provide a quick and straightforward way of consolidating recorded Zoom interactions with customer interaction and feedback data […]

Verint Announces Compliance Recording Integration With Zoom

Verint integration with Zoom will help heavily regulated businesses capture, retain, analyze and retrieve communications from Zoom platforms.

April 12, 2022 Zachary Comeau Leave a Comment

Verint has announced a new compliance recording integration with videoconferencing giant Zoom to help heavily regulated businesses capture, retain, analyze and retrieve communications from Zoom platforms. Through the integration with Zoom, the Melville, N.Y.-based provider of customer engagement solutions will capture voice calling, video meetings and screen sharing data from Zoom Phone and Zoom Meetings. […]

This Week in IT: New VMware & IBM Products, Vulnerability Management, Zoomtopia, Tech Employment

New VMware products, IBM quantum computing announcements, vulnerability management guides from CISA and more highlight this week's IT news.

November 10, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology news stories each week. VMware Explore Europe 2022 announcements VMware […]

Natural Language Processing (NLP) Industry Assessment and Forecast 2022-2027 by Type, Technology, Deployment Mode, Organization Size, End-user, and Region – ResearchAndMarkets.com

February 24, 2022 TechDecisions Staff Leave a Comment

DUBLIN–(BUSINESS WIRE)–The “Natural Language Processing (NLP) Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027” report has been added to ResearchAndMarkets.com’s offering. The global natural language processing (NLP) market reached a value of US$ 14.27 billion in 2021. Looking forward, the market is projected to reach a value of US$ 61.03 billion by […]

Engageware Drives Banner Year Cementing its Position as Premier Customer Engagement Solutions Provider

February 3, 2022 TechDecisions Staff Leave a Comment

Company expects significant continued momentum TEWKSBURY, Mass.–(BUSINESS WIRE)–Engageware, the leader in customer engagement SaaS solutions, today announced it closed 2021 with record revenue and profit, having posted more than 40% in annual recurring revenue (ARR) growth. Fueled by increasing demand for digital customer engagement, the nation’s leading financial services, retail, healthcare and technology organizations rely […]