Search Results: goto

GoTo Announces New Miro Integration

GoTo’s virtual whiteboard integration with Miro enhances real-time collaboration in any meeting or training session.

January 17, 2023 TD Staff Leave a Comment

GoTo, the Boston-based IT management, support and business communication provider announced a new virtual whiteboard integration with Miro. The integration is now available for meetings & training sessions in the GoTo application, making real-time collaboration simple for a virtual or hybrid workforce, says GoTo. Miro is available for GoTo Connect, GoTo Meeting, and GoTo Training […]

VoIP phone, voip advantages business, GoTo

GoTo Launches Co-browse in Contact Center Solution

Co-browse within the GoTo Contact Center is designed to help agents at small and medium-sized businesses be more efficient.

September 27, 2022 Zachary Comeau Leave a Comment

Business communications and IT support platform provider GoTo is launching new contact center features that give agents the ability to collaboratively and securely assist customers within their web browser. The feature is Co-browse within the GoTo Contact Center, and it is designed to help agents be more efficient and help customers at small and medium-sized […]

GoTo Brings IT Helpdesk Support to GoTo Connect

GoTo is launching a new IT helpdesk feature within its GoTo Connect unified communications-as-a-service platform that allows end users to submit a support ticket directly within the app.

August 16, 2022 Zachary Comeau Leave a Comment

Business communications and IT support platform provider GoTo is launching a new IT helpdesk feature within its GoTo Connect unified communications-as-a-service platform that allows end users to submit a support ticket directly within the app. According to the Boston-based company, this functionality is designed to enable a consolidated view to help accelerate resolution time for […]

GoTo to Add New Mobile Device Management Capabilities With Miradore Acquisition

GoTo is acquiring cloud-based device management firm Miradore to add new mobile device management capabilities to GoTo Resolve.

July 6, 2022 Zachary Comeau Leave a Comment

Business communications and IT management software company GoTo is acquiring cloud-based device management firm Miradore to add new mobile device management capabilities to the GoTo Resolve IT support platform. According to Boston-based GoTo, the move reinforces the company’s vision as a one-stop-shop for IT management needs for small and medium-sized businesses (SMBs), with Miradore’s purpose-built […]

GoTo Launches New Remote Monitoring, Management Features For SMB IT Support

New GoTo Resolve features include enhanced remote access capabilities and new cybersecurity offerings such as antivirus management.

June 14, 2022 Zachary Comeau Leave a Comment

GoTo is bringing new remote monitoring and management features to GoTo Resolve, its IT support platform, designed to help small and medium-sized businesses address issues proactively. The new features in GoTo Resolve available now include background file management that allows IT professionals to manage files on a remote device without having to connect to the […]

GoTo Launches Slack Integration With IT Support Platform GoTo Resolve

Slack, GoTo Resolve integration is designed to solve gaps in accessing support, including employees reaching out to agents directly.

May 11, 2022 Zachary Comeau Leave a Comment

Collaboration and IT support software provider GoTo has announced a new integration between its remote support tool GoTo Resolve and collaboration app Slack to bring its conversational ticketing experience to one of the most widely used communication tools. According to GoTo, formerly LogMeIn before rebranding and launching GoTo Resolve earlier this year, the new integration […]

GoTo Launches New Contact Center Offering For SMBs

GoTo has announced new Contact-Center-as-a-Service (CCaS) offerings within its GoTo Connect product designed for small and midsize businesses.

March 1, 2022 Zachary Comeau Leave a Comment

GoTo has announced a new Contact-Center-as-a-Service (CCaS) offerings within its GoTo Connect product designed for small and midsize businesses to help boost sales, improve customer experiences and support employees and IT. The company says the expanded offering is an evolution of its recently announced GoTo Connect product, a new unified app for both IT support […]

LogMeIn Rebrands As GoTo, Launches Unified App For IT Support, Collaboration

The rebrand includes GoToResolve, a new IT management and support platform and a new experience for GoTo Connect.

February 2, 2022 Zachary Comeau Leave a Comment

LogMeIn has rebranded as GoTo and launched a new IT management and support platform GoTo Resolve, and is rolling out a new experience for the company’s unified communications-as-a-service product GoTo Connect. Those products will be united by a single application, administrative system and converging user experience that combines support and communication products. These changes are […]

LogMeIn Announces GoToConnect For Legal Pros

GoToConnect Legal is designed to address the needs of legal professionals by streamlining collaboration with clients and maximizing revenue.

October 26, 2021 TD Staff Leave a Comment

LogMeIn has announced a new version of GoToConnect, its unified communications-as-a-service platform, designed for the legal industry. The platform, GoToConnect Legal, is designed to address the needs of legal professionals by streamlining collaboration with clients and colleagues to maximize billable hours, according to the company. With much of the world still using videoconferencing and unified […]

LogMeIn Bringing Video Messages To GoTo Platform

The feature lets users send a pre-recorded video straight to another employee to watch on-demand to help reduce meeting fatigue.

September 23, 2021 Zachary Comeau Leave a Comment

LogMeIn has released a new video messaging feature to its GoTo portfolio designed to facilitate asynchronous communication so users don’t feel pressured to meet in real-time. According to a company blog post, the feature lets users send a pre-recorded video straight to another employee to watch on-demand, which the company says provides a more human […]