Search Results: dialpad

Dialpad Partners with CX Effect to Improve Customer Experience for Remote Workforces

April 6, 2022 TechDecisions Staff Leave a Comment

CX Effect will leverage disruptive AI technology from Dialpad to enhance productivity and communication SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its new partnership with technology outfitter CX Effect for reseller services to global markets. The partnership will bring Dialpad’s full suite of cloud-native communications services to CX […]

Dialpad and Sacramento Kings Davion Mitchell Partner to Further Community Collaboration

February 18, 2022 TechDecisions Staff Leave a Comment

SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, and Davion Mitchell, Sacramento Kings guard named to the 2022 NBA Rising Stars roster, this week signed a multi-year endorsement deal to bring attention to the importance of community, connectedness and collaboration. Dialpad focuses on community and connecting teams through Dialpad for Good, […]

Dialpad Expands Partnership With Google Cloud, Becomes Independent Software Vendor

Dialpad expands its strategic and joint go-to-market partnership with Google Cloud to help customers migrate to the cloud.

February 3, 2022 Zachary Comeau Leave a Comment

Dialpad, an AI-powered communication and collaboration solution provider, has joined Google Cloud as an independent software vendor delivering unified communications and contact center solutions on Google Cloud marketplace. The move is an expansion of a strategic and joint go-to-market partnership with Google Cloud to accelerate the digital transformation process for businesses worldwide, the company says […]

Dialpad Announces Dialpad for Good to Support Small Businesses, Underrepresented Founders and Nonprofit Organizations

December 9, 2021 TechDecisions Staff Leave a Comment

The comprehensive program supports growing companies through product discounts and client advocacy SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, today introduced Dialpad for Good to help small businesses succeed. Dialpad for Good encompasses multiple resources, including Dialpad for Startups, Tech for Black Founders, and a new program dedicated to serving […]

QuantSec Chooses Dialpad to Modernize Its Own Business Communications as Well as Its Customers’

November 3, 2021 TechDecisions Staff Leave a Comment

Dialpad empowers QuantSec and its customers with a flexible, AI-powered communications platform SYDNEY–(BUSINESS WIRE)–#OneAppToTap—Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with QuantSec, a Microsoft Azure and network specialist firm that provides enterprise design and implementation services for small, medium and large businesses across Australia. In addition to selling […]

Dialpad Acquires AI Customer Experience Platform Koopid

Acquisition brings more AI tools and a larger view of the customer to Dialpad's contact center-as-a-service offering.

October 19, 2021 TD Staff Leave a Comment

Intelligent cloud communication and collaboration platform company Dialpad has announced its acquisition of Koopid, an AI-driven platform for omnichannel customer experience, which will bring omnichannel support, chat, message, self-service and social media to its contact center platform. According to the company, Koopid will integrate with Dialpad Voice Intelligence to optimize customer experience through digital management […]

Kings and Dialpad Announce Multi-Year Jersey Patch Partnership and Commitment to Bridge the Digital Divide

September 27, 2021 TechDecisions Staff Leave a Comment

— Dialpad to Serve as Team’s Official Jersey Patch Sponsor and Communications Provider — — Launches Sweepstakes for Autographed Jerseys and Premium Tickets to Kings Opening Night — — Collaboration to Empower 200 Young People Through Digital Literacy and Entrepreneur Leadership — — Connects Local and Global Fans with the Team Via Conferencing Technology — […]

Dialpad Announces Updates to Its App on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

September 22, 2021 TechDecisions Staff Leave a Comment

Dialpad customers can now benefit from a truly unified and efficient customer experience SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., an industry leader in AI-powered communication and collaboration, today announced it has updated its Dialpad for Salesforce app on Salesforce AppExchange, providing customers new ways to create better customer experiences and drive more sales. Dialpad for Salesforce combines […]

Dialpad and Playvox Partner to Optimize Agent and Customer Experience Through Dialpad Contact Center

August 25, 2021 TechDecisions Staff Leave a Comment

The Dialpad and Playvox partnership delivers the most comprehensive, AI-enabled workforce solution for contact centers SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with Playvox to add advanced workforce engagement management (WEM) capabilities to Dialpad Contact Center. Through an OEM partnership with Playvox, the leading CRM-connected omnichannel […]

Dialpad Makes the Case for Modern Communications in the Legal Sector

August 23, 2021 TechDecisions Staff Leave a Comment

Dialpad supports leading law firms as the need for flexible, reliable technology grows SAN FRANCISCO–(BUSINESS WIRE)–Dialpad Inc., the industry leader in AI-powered communication and collaboration, has been a key contributor in keeping various law firms operational during the COVID-19 work-from-home edicts. Coye Law Firm, Harrelson & Harrelson LLP, TownCenter Partners and others credit Dialpad with […]